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Sedona

I'm extremely pleased with Dr. Kazi and his team. I recently received an upper endoscopy with him. Dr. Kazi has a warm and grounding presence. This whole entire process stressed me out, but I felt confident with him as my doctor. His PA, nurse, and anesthesiologist were all very kind, professional, and compassionate. I see them again for my second upper endoscopy in three months and another in one year. I have a lot of trust in this team.

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360Niche

Dr. Kazi and his team were outstanding and very professional. The waiting room was clean and I found the chairs to be comfortable while I waited to be seen. The intake process was very efficient and relaxing. With regards to the colonoscopy, Dr. Kazi and the anesthesiologist made me quite comfortable and 30 minutes later I was in the recovery room and gathering my belongings. I highly recommend Arizona Digestive Center!

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Pj Savorillo

Be prepared to wait if they call you, letting you know that your loved one has completed their procedure and is ready to be picked up in 15 minutes. Do not believe that. Do not believe them for one minute. Be prepared to wait another hour and a half to 2 hours

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Cody Barden

Please BEWARE of this facility and the multiple professional corporations operating here. Specifically, Scottsdale Gastroenterology Specialists and Arizona Gastrointestinal Associates. Fortunately we found a more professional office with skilled providers very close by so please do your research beforehand. Below is the letter I sent the doctor and his office manager at the conclusion of our first and only experience: Hey Dr Jackson and Trudy, You have a serious problem with the way your business is being run and I think you can confidently mark our family down as dissatisfied with the entire experience. Claudia’s english isn’t the best, but even I can sense her frustration in the email below. To recap, I came in to your office prior to my wife’s procedure on April 21st and paid your initial fee. I was then instructed to walk next door and check in with their facility. Over there I paid an additional $500, even though I knew we had coverage with BCBS of AZ and unused funds in our Health Equity account that would be applied towards Claudia’s procedure. Sometime in May I visited your office and had a face to face meeting with Trudy regarding the errors on our statement and a subsequent bill we had received for $98. Specifically, there was no record of any payments I had made on April 21st or the funds paid out by Health Equity. Trudy was helpful in explaining how the third party billing company works with proprietary software and how impossible they are for even someone like her to get clear, concise information from in a single phone call. She told me we would eventually receive bills from another entity (we hadn’t received anything to date) and she would do whatever she could to help us ensure we were billed correctly and our account was paid in full. In late June and July, we received confusing and conflicting information from the third party billing company via a series of emails and phone calls. We discovered double billings and incorrect coding on procedures. When we asked for a simple PDF of the billing statements with procedural codes we were ignored. After a few strange emails from your third party billing company we learned that, in fact, we overpaid for Claudia’s procedure and were due a credit. We have had extensive conference calls with BCBS of AZ and Health Equity in addition to my three office visits with Trudy. This has been a big waste of my time, all in an effort to do the right thing. Amazingly, and I can’t make this up, Claudia has been asked by your office when she would like to schedule her follow up endoscopy. Are you serious? Do you think we will trust our healthcare needs to your team in the future? I regret to inform you that we will be adding our own negative review to the multiple negative reviews posted on Google about your business. Dr Jackson, as a young doctor building your practice, I suggest you take a deep dive into the billing department of your operation. I suggest you also interview your patients about their customer service experience with your front office team because they need help too. I can say from first hand experience all of this is negatively impacting your reputation as a skilled provider. You might consider associating with another group if there is no immediate improvement. Regards,

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Tamara Briney

This facility is small, has on 1 check in person, 7 lumpy chairs and can’t handle the volume of patients it schedules plus your not allowed to sit with your loved one while waiting > 2 hours for their procedure. Not sure what the quality of care is but think twice before having a procedure here.