E

Erica Tilley

Dr. Scott Wardlaw and all the staff I dealt with on the day of my appointment were absolutely amazing. Dr. Wardlaw and staff seem to really care about their patients. The only reason I gave a 3 star review is because the billing office is rude. I was not given a cost estimate prior to services being rendered. I knew I had a deductible and assumed that they check that and have the courtesy and respect of their patients to let them know that their costs might be over $1000. When I spoke to Amy, the billing manager today she was incredibly rude and demeaning. She stated to me that they do not check benefits they only check if the insurance is active. I explained that I had no idea that I would be charged for 4 separate times, I would have never known that as I don't do their billing. Apparently that doesn't matter. It is the responsibility of the patient to know their benefits but it is the office's responsibility to inform the patient of estimated costs as the patient has absolutely no idea how the office bills or what the insurance allowable are.

L

Laurie Endsley

The care that my husband received there was excellent and his doctor is the absolute best. Dr Kakahati is the most compassionate doctor and is very good at explaining to his patients any information on their procedure.

M

Melissa Nesbit

Dr. Backstedt and the entire staff at the Conway clinic made my colonoscopy a pleasant experience, and that's an unusual adjective to describe the process. Seriously, the atmosphere at the clinic was laid-back and peaceful. I was well taken care of with ready smiles and clear explanations of what was going to happen. The anaesthetist did her job well. I had no pain and felt nothing during the procedure. The doctor took time to explain the results and answer questions. I was quite satisfied and will most definitely keep my doctor and use the Conway clinic if the need should arise.

P

Paula Hall

All the staff at Conway Endoscopy Center in Conway were so professional and friendly. Dr Dr. Backstedt I would certainly recommend to anyone. If you are looking for a great Dr and and a staff that cares Arkansas Gastrolgy in Conway is your best option

A

Arliene Koch

Dr. Bobby Kakati is one of the most capable and highly qualified G.I. providers I have ever seen. He’s extremely compassionate toward his patients and I recommend him to everybody.