NORTH HILLS SURGERY CENTER LLC is a Medicare-certified ambulatory surgery center located in FAYETTEVILLE, AR, offering same-day outpatient surgical procedures. Google rating: 4.0 out of 5 from 32 reviews.
NORTH HILLS SURGERY CENTER LLC
Location & Directions
Service Area
This provider serves patients in FAYETTEVILLE and surrounding areas in AR.
Contact this surgery center for service area details
Note on Service Area
This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.
Procedures Performed
Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.
Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.
Patient Experience Scores
Overall: 94/100 (+1 vs natl avg 93)Based on 86 surveys · 21% response rate
OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.
Safety Metrics
Safe Surgery Checklist: 86.4% (natl avg ~97%)Safe Surgery Checklist
% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.
86.4%
natl avg ~97%
Hospital Transfer Rate
% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.
0.17%
natl avg ~1.0%
Patient Fall Rate
% of patients who experienced a fall resulting in injury. Lower is better.
0.04%
natl avg ~0.1%
Patient Burn Rate
% of patients who experienced a burn during their procedure. Lower is better.
0.00%
natl avg ~0.03%
Wrong Site Surgery Rate
% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.
0.01%
natl avg ~0.01%
Preparing for Your Procedure
Guides covering what to expect before, during, and after outpatient surgery.
Explore More Surgery Centers
Compare this facility with others nearby.
Google Reviews
Cynthia Curatalo
I was very impressed with the efficiency and personable interactions of the surgical team. Each of the eight individuals I interacted with in the three hour period of being there were exceptional in their respective medical roles and worked together to seamlessly provide high quality medical and patient care. I was impressed with the genuine expressions of friendliness, attention and concern.
Vikki Grigsby
My husband and I arrived for hus surgery. The check in staff was very rude to me. She ask if his phone number was correct and he agreed. I then ask her if she needed my phone number and she rudely said " no I just need his info." So I backed off. Then she ask him for emergency contact. That's me his wife I said. She didn't apologize or nothing. Plus she looked down her nose at me. So rude.
Cherie Bolin
Had no idea my doctor, Dr. Poindexter would be the one to administer my Epidural Injection to my cervical spine. Knew from visits w her in office she was top-notch, but to see her in an operating room setting, it was impressive, ultra professional...could say much more more! The staff at this surgical center definitely deserve a 5 star rating as well. Awesome experience from the front desk, in pre-op, operating rm, recovery and out the door! Excellent!
Olivia Kessinger
Everyone except the nurse that inserted my IV was wonderful. I would give 5 stars if it wasn’t for my IV experience. IVs are so terrifying to me, and although the nurse could see I was visibly anxious/scared, she was very rough with my hand and impatient. She kept aggressively slapping my hand to get a vein to pop up. She blew a vein on her first attempt which was extremely painful. She asked if I was usually a “difficult stick” and kept telling me in an annoyed tone that l “needed to relax.” This experience confirmed why I have such a big fear of IVs. I really hope she doesn’t treat all of her patients like she treated me.
Phoebe Jones
I never leave reviews but i wanted to for this. I’m extremely anxious when it comes to medical procedures and on my first time having to receive anesthesia i was so lucky to have two of the sweetest nurses ever who made me feel so safe! I didn’t ever catch their names but those two ladies made me feel so much better about everything and I will never forget how kind they were!
Reviews from Google Places for NORTH HILLS SURGERY CENTER LLC. These are real experiences shared by patients.
Contact
Phone
(479) 713-6100Website
nhscnwa.com/Years in Operation
28 years
Est. 1998
Ownership
For-Profit
Operating Rooms
6
Specialties
Verify quality data on the official CMS source:
View on Medicare.govQuestions to Ask
- •Does my insurance cover this procedure here?
- •What is the surgeon's experience with this procedure?
- •What is the facility's hospital transfer rate?
- •What anesthesia options are available?
- •What is the recovery process and follow-up care?
- •Are there pre-op requirements (labs, fasting, etc.)?