PHYSICIANS SURGERY CENTER OF DOWNEY INC

J

Jemily Mojarro

Despite my repeated requests to please not cancel me because I absolutely needed to have this procedure done before chemotherapy. Guess what? The cancelled on me 3 hours before my procedure. They made go on a liquid diet the entire day before and drink that horrible liquid that kept me up all night. They attempted to postpone the procedure prior to the appointment saying they did not have anesthesiologist when I pleaded how important this procedure was due my high risks they kept it only to claim they had a maintenance issue at the facility but everything looked ok when I decided to pass by around my appointment time. SHAME ON YOU!! I’m glad I didn’t pay upfront like they insisted I do.

B

Brenda Velasco

I had gallbladder surgery there 3 days ago, and they were the nicest staff ever. Theh did everything in there power to reassure me that the surgery was going to go well (I have panic attacks), they checked one me constantly before the surgery and the surgeon introduced himself to me prior to the surgery. They took good care of me before and after the surgery. Would highly recommend this place for surgeries. Thank you to the nurses and staff for caring about your patients.

S

Sharon Bell

The nurses, all the staff from the surgical team to the RN’s were incredibly accommodating & sincere. They made a stressful situation much more calming due to their attitudes & soft ways of speaking to their patients. I highly recommend this Surgical Center to anyone who needs epidurals, or other Day procedures. You are given all rules & regulations to follow when you go home & they tell your family member the same things written on your exit papers. I strongly recommend this Physicians Surgery Center for your health & sense of well-being.

C

CW Carpenter

There are A LOT of private surgical centers out there and I highly recommend that you go to one of them. After repeated conversations I have yet to speak with anyone who is even remotely polite. They act like speaking to patients is beneath them. THEY WILL CHARGE EVERY CENT THEY CAN LEGALLY GET AWAY WITH. I am all about the free market, but they take it to a whole new level. They WILL charge you your full remaining annual deductible. However they won’t tell you that until less than a week before your surgery. So you can shell out thousands to them or cancel your surgery at the last minute, send insurance approval requests again, arrange for medical leave from work again, and go through all of the other hassle and emotional distress leading up to surgery AGAIN. They will try to charge you as out of network. Even when your insurance company tells them they are in network, they will insist that they are not. Take your business anywhere else but here. If they are not competent to figure out what networks they are in, do you really want to trust that they are competent to operate on you?

B

Bobby A.

A modern facility. Clean with a caring and professional staff. Going in, I KNEW it's not the "Ritz Hotel" so I wasn't expecting 5 start room service and a catering to my every whim ("I'd liked a tasty cheese roll from Portal's Bakery across the street please"), but on professional and competent level, there are no complaints. The reception area is clean and comfortable. While in the examination waiting room prior to my procedure, two different nurses made sure that I was comfortable. Their kind demeanor helped me relax and not worry about an unexpected delay in my scheduled exam time. The nurse who attend to me after I woke up from the general anesthesia, were courteous, helpful, and friendly. My discharge went smoothly with the discharging nurse being sure to inform about the what to expect next and reviewing my post-exam care procedure. Overall, 5 stars with a definite "thumbs up!" recommendation.