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Rich Hurley

Good surgical experience. Terrible and billing and customer service. They charged upfront when the process was covered by insurance. Neither I, nor Cigna can get a response from the office. Sounds like I'm not the only one with this experience. Seems a bit like insurance fraud or fraudulent billing. Hey Hugo - I responded yesterday 11/25/25. No acknowledgement of the email. Seems pretty typical for this business. Even Cigna suggested I call the State Medical Board since the office doesn't respond.

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Jerry Kirkpatrick

Excellent staff, nice facility. Every one was very ,courteous, professional and in a good mood. Facility was top notch! Experience was pain free and great if you can call a getting a colonoscapy "great" but seriously Excellent experience!

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Robert Mackall

I’m putting this review here so other patients can stay informed. If you have a procedure here, make sure your loved ones stay with you until you are fully discharged, and ask very specific questions about whether there were any complications — even ones later described as “procedural complications.” In my case, my discharge paperwork said there were no complications. But my ASC record shows a Code Blue was called, and Sutter later reclassified it as a “procedural complication.” None of this was explained to me at the time. I was discharged to a ride home, and my emergency contact was never called, despite what had happened. It has now been seven months, and I am still fighting to get proper care and answers. Patients deserve honesty and transparency. Please advocate for yourself, request your full records, and make sure your support person or emergency contact is involved and informed. Update: Sutter’s public response directed me back to their Patient Resource Center. I tried working with them, but my concerns remain unresolved. My review reflects what happened during my procedure and the ongoing lack of accountability.

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T Sweeney

The staff was great. Jennifer, who was the nurse helping me when I was first brought back, was fantastic! Everyone was friendly, helpful, and concerned about how I was doing. I couldn’t have been happier with how I was treated during my visit.

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Tami and Jim Korb

My husband and I both had our procedures done at this facility and were treated with exceptional care from the moment we got there until the moment we were discharged. The staff is caring and professional, the facility is clean, and the doctors are amazing. It was truly a wonderful experience and I would highly recommend this place to anyone needing a procedure.