EASTERN CONNECTICUT ENDOSCOPY CENTER is a Medicare-certified ambulatory surgery center located in NORWICH, CT, offering same-day outpatient surgical procedures. Google rating: 4.8 out of 5 from 1005 reviews.
EASTERN CONNECTICUT ENDOSCOPY CENTER
Location & Directions
Service Area
This provider serves patients in NORWICH and surrounding areas in CT.
Contact this surgery center for service area details
Note on Service Area
This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.
Procedures Performed
Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.
Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.
Patient Experience Scores
Overall: 95/100 (+2 vs natl avg 93)Based on 280 surveys · 30% response rate
OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.
Safety Metrics
Safe Surgery Checklist: 89.5% (natl avg ~97%)Safe Surgery Checklist
% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.
89.5%
natl avg ~97%
Hospital Transfer Rate
% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.
0.26%
natl avg ~1.0%
Patient Fall Rate
% of patients who experienced a fall resulting in injury. Lower is better.
0.00%
natl avg ~0.1%
Patient Burn Rate
% of patients who experienced a burn during their procedure. Lower is better.
0.00%
natl avg ~0.03%
Wrong Site Surgery Rate
% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.
0.00%
natl avg ~0.01%
Preparing for Your Procedure
Guides covering what to expect before, during, and after outpatient surgery.
Explore More Surgery Centers
Compare this facility with others nearby.
Google Reviews
Karen Merritt
The staff was amazing . They were Extremely friendly, Helpful and patient! There was absolutely no waiting. The procedure started right on time. I would highly recommend and have recommend it to family and friends❤️
mary lyons
The Doctor was excellent. The problem is that Medicare did not approve all the medically necessary tests. I have part A,B and AARP part G. My agent and I have spent countless hours for over a year trying to understand why and why Medicare and United Health mishandled me. Out of despiration, I pay a great deal out-of-pocket on top of monthly premiums. All the Drs in previous visits, in offices elsewhere, were unable to diagnose an Ulcer. So thank you to this office for figuring it out. It would be nice if Medicare and United Insurance G (offered by AARP would live up to their obligations. The additional coverage every month is expensive and thusfar, I continue to get denied services .
Sadhana Joglekar
I had an exceptional experience at the facility, from the moment I walked in until I left. The staff were not only professional but also incredibly friendly, making me feel at ease throughout my visit. Dr. Sood was particularly impressive, putting me at ease before my upper endoscopy and anesthesia. Her bedside manner was top-notch, and I felt very relaxed 🙏.
Paul Siefert
The doctors, nurses, technician's and staff were wonderful. Very professional and accommodating. I would highly recommend using their services if you found yourself in need of their specialties.
Sherry Turner
Although the nurses and doctors were outstanding, yhe manager did not read her email which was sent three days prior to my appointment and therefore my appointment had been canceled. I found this out after I arrived for my 9:30 appointment and after the prep. I could have been insistent since I had a text confirming my appointment but the doctor was able to take me at 1:30. Since I had to organize my transportation for this, everyone had to scramble and rearrange their schedules so I could have the procedure.
Reviews from Google Places for EASTERN CONNECTICUT ENDOSCOPY CENTER. These are real experiences shared by patients.
Contact
Phone
(860) 886-7800Years in Operation
26 years
Est. 2000
Ownership
For-Profit
Operating Rooms
2
Specialties
Verify quality data on the official CMS source:
View on Medicare.govQuestions to Ask
- •Does my insurance cover this procedure here?
- •What is the surgeon's experience with this procedure?
- •What is the facility's hospital transfer rate?
- •What anesthesia options are available?
- •What is the recovery process and follow-up care?
- •Are there pre-op requirements (labs, fasting, etc.)?