DIAGNOSTIC ENDOSCOPY LLC

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Gabriella Gongora

Doctor's office was in a nice building. It is a shame because the front desk, who acts as the face of the establishment treated my grandparents horribly. They are hispanic, but speak english and felt very disrespected with their tone. They also do not keep their front desk clean, it was dirty/greasy. They made the overall experience of how great the actual medical staff overshadowed by the horrible front desk. For a center that claims that they care about their patients, their front desk staff is the absolute worse. I would not advise the facility to anyone who is elderly, not native english speaking- or generally anyone, until management reconsiders their front staff.

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S A

Terrible billing practices. Staff maybe nice but the billing is awful. They are very aggressive in getting paid upfront for the facility fee of a few hundred dollars which my insurance covered as I had already met my deductible. So they were double paid, and took me months to get my money back. Would not listen to me when I told them I was covered by my insurance.

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Farzad

Just an amazing experience overall. Super friendly staff from the receptionist when you just arrive to the last person who discharges you and that’s really the most important piece of any business. Everyone was so nice, helpful, caring and knowledgeable. They all put themselves in my shoes as a first timer and gave me the peace of mind. I couldn’t be any happier!! Thank you Doctor Waldstreicher and team!!

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David Cooper

Both my wife & I have used this facility along with Dr. Kahgen. Clean facility and very gentle, caring staff. We have a very high confidence level in Dr. N Kahgen. Highly recommended. A year ago, one of the medical staff was not wearing a mask & took offense when asked politely to mask up. She challenged us with 'WHY?". I don't see the need to explain my medical vulnerabilities to stay safe in an invasive environment. Other this one experience we were very satisfied with the facility.

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Amy F

Wonderful facility with professional and kind staff. The women at the reception desk are extremely helpful and efficient. Patricia, the nurse who checked me in and prepared me for my procedure was great - I have had her before and she is always a pleasure. John, who was my anesthesiologist, administered the medication without my feeling any cold, stinging pain that usually accompanies the drug. The recovery nurse was very nice and assisted me until I was able to leave. I highly recommend this facility!