J

Jose E. Garcia

I came here 2x within a week. The staff discriminate against English speaking only individuals. My 1st I asked for everything in English, which is my primary language and I was treated like an outsider and given bad looks just because I have a full Spanish name. My 2nd visit, I spoke more Spanish but still asked for paperwork in English, but since I spoke in all Spanish I was treated so kind. It’s really sad that we do this to ourselves.

G

G Martinez

As with so much of American modern medicine, it's a "volume" operation. They need you in and out quickly, so expect to be treated accordingly: pay here, lay here, wait, here, leave. Impersonal for the most part. A couple of nurses were kind. However, the nurse for my "recovery" was mean and nasty. I guess they really needed that bed. They were efficient and punctual. But don't expect a "high touch" experience. You are a billing code. If your expectations are low enough, it will be a great experience.

X

X

Unacceptable experience I had while waiting for a scheduled colonoscopy procedure. I arrived on time as instructed, having fasted since the day before in preparation. However, I was left waiting for nearly three hours without any clear communication or updates regarding the delay. This is not only inconsiderate but also physically distressing, given the nature of the preparation required for this type of procedure. Additionally, the waiting area was overcrowded, with very little space or comfort provided for patients who were clearly in discomfort. The environment was chaotic, disorganized, and not at all reflective of a professional healthcare facility. The lack of patient care and operational efficiency was deeply concerning and unacceptable. This experience reflects a severe failure in both patient communication and procedural management. It is disgraceful to subject patients to these conditions, and I strongly urge an investigation into this facility and its practices. The standard of care I received was far below what is expected, and no one should have to go through what I experienced. Then they want to charge you for top notch care ! DISGUSTING.

R

Rick Mulet

This morning I had a previous concern about front lobby patient privacy information being obtained within earshot of everyone. In which I deleted it for a more favorable and just review. Dr. Gonzalez became aware of it and immediately educated his receptionist to my good surprise. We spoke and he came across as a hardworking doctor that cares. My wife experience was positive with his close medical staff and even placed her at ease. One more positive note is how quickly patients were called in for their appointments. I noticed very little waiting time but get there early the paid parking sucks. I now highly recommend his practice.

Y

Yerandi Zabalo

Horrible Service!!! It’s inhumane the service in that place, patients waiting without food eating from the day before have to wait 3-4 hours past 12 pm for a colonoscopy procedure. Totally unacceptable, the place is everyday overbook with appointments. Florida Department of health should and federal government should investigate that place.