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Jennifer Booth

Disappointed with experience. Checked in for coloscopy and waited more than 1 hour. No explanation of why they were behind. When called back nurse not friendly. Doctor was fine but I wouldn't pick this location

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brianna stough

DO NOT GO HERE! They do not practice "good faith estimate" as is required by law. It's repulsive how they take advantage of people seeking care.

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Louise M

Do not go here, while Dr. Powell and the nursing staff are great, the billing to insurance is a disaster. What should be a 100% covered preventative colonoscopy, is now a $2500+ out of pocket expense. It is next to impossible to get any one on the phone to assist and they do not call back when you politely ask for a return call. Save yourself the stress and go with an office who can handle the task of medical billing correctly.

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Greg Spiegel

Based on other reviews I should have stayed away. I am having similar experiences with billing. They make you prepay for agreed upon services and then continue to bill other things that were not agreed upon for the next 8 months. Over billing and double billing insurance.

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Ellen Edes

DO NOT GO THERE! I had surgery there in December 2024 and was called a few days before to prepay a deposit for my surgery or the surgery would be canceled. I contacted my insurance and they sent me the amount that I should expect to pay due to my deductible which was much lower. Day of surgery front desk said they could not verify this and I paid the higher amount. My insurance paid the Surgical Center in January and now in April I continue to wait for my refund. I started calling them in January and continue to call them every few weeks and I have still not been refunded. As a retired RN I can say this is a form of medical malpractice by the Cypress Surgical Center.