WESTCHASE SURGERY CENTER LTD

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Montrez Tinson

This facility avoids a one-star rating for exactly one reason: the operating room team responsible for my procedure. Dr. Perenich and the OR staff performed to an acceptable professional standard. That contribution alone prevents a total failure of the experience. All other aspects of care were objectively substandard. The coordination surrounding post-procedure transportation was poorly managed, and the nursing staff outside of the OR demonstrated a concerning lack of fundamental clinical competency. Establishing peripheral IV access in large, visible veins on a healthy, athletic patient should be routine. Instead, it became a prolonged and embarrassing display of repeated failure. This was not a difficult patient, an anatomical anomaly, or a time-critical emergency. It was a basic task performed poorly. For perspective, I regularly allow nursing students to place 18- and 20-gauge IVs without complication. The inability of licensed staff to do so—ultimately resorting to a 24-gauge—is not a matter of preference or caution; it reflects a skill gap that should not exist at this level of care. The experience was sufficiently deficient that I informed fellow nurses, not emotionally, but professionally. Situations like this should be reviewed for competency, not excused. Final rating: 3 stars, derived strictly from averaging performance. Without the OR team, this facility would receive one

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Alk Tiwary

Excellent service, excellent surgeon, Dr. Noel Tennebaum. Will recommend this place to all my patients. I’m a dentist.

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Long Nguyen

This place is amazing. The nurses are so attentive to you. There's always at least 2 nurses by your side from what I saw when I was awake. 1 even held my hand. All of the staff there are quick, friendly, and straight to the point. Thank you ladies and gentlemen.

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Angel Daniel Colon

I was there monday june 9 for my first ever surgery and i was a little nervous and anxious, but as soon as i went in, they made me feel calm and guided me to the whole process, Amanda and Andrea (Ruth Andrea) took care of me all the time i was there, making sure i felt comfortable and relax. They explained the whole process and made sure i was calm and relaxed. The anesthesiologist came and explained everything also, they put warm blankets on me so i didnt feel cold in the OR, and when i woke up from the anesthesia, Andrea was there for me helping me with the pain i was having. Thank u ladies for the excellent service and attention.

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KC Lynn

Deceptive best business practices. They had my address incorrect and called me on February 25th @ 1:30, asking my address because they had a check for me. Instead they sent me a bill for $222.00. You could have asked for payment or Google my address to see if you got it right, since you got the bills back as undeliverable? If they are willing to LIE about a $222.00 bill, what will they do if they injure a patient or worse? I would have paid the bill, they didn't have to tell me they had a check for me to get the correct address. Dr Sanderson said the procedure I had, the price included the surgery center. At the check, they said I had no balance to collect before the surgery, they checked multiple times. I was going to have a $27k procedure in September, but this feels like a warning to find a different place to go.