EMORY HEALTHCARE

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Billy Robb Morton

I discovered that this location is not for me while searching for a new primary care physician. On separate days, I saw two doctors: Katherine Hemby, MD, and Sharita Arrington, NP, Emory PCP.By refusing to respond to basic inquiries, they were both incredibly impolite and aloof.Based on their initial impressions, that was my first and final encounter with each of them, and I will never return. They did not prioritize my health, and I advise that no one visit them.

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Sonya Anderson

Came in for an appointment and was stopped by security on the outside of the building to wand me and look into my purse!!!!. Then another security person stopped me right inside the door to give me instructions that I needed to check in. The guy on the inside is arrogant. Then forced to stand in line “to make check in more stream lined” but we are still waiting at the door and every time it opens it blasts you with cold air. Also asking me personal questions about my appointment, date of birth, and name in front of a dozen people doesn’t do anything for my privacy. The male guard asked the woman behind me what she was there for??? It’s not your business. You are “supposed” to be security not clinic personnel. I’m very concerned that patients right to privacy is being compromised. So instead of us going to a desk at our point of appointment you hold us in a corral all together during heightened cold and flu season. I asked the lady at the desk has there been an issue but she no. Holding folks, in a cold blast zone, with inappropriate questions in a small area with almost a dozen people is unacceptable. I can’t believe they called this streamlined. This is very concerning that I will be discussing with my soon to be ex-doctor here at the clinic.

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Betty S.-Smith

Paige M. Clifton was very attentive and professional. She was very understanding and listen to to all of my concerns. I felt confident under her care and medicial decisions. The ladies in the office were concern about me medically. This was my first visit and It will not be the last office visit. Very professional!

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Connie Abel

I'm very pleased with the primary care I receive from Marlis Dunlap, NP. As someone who works in healthcare, I can genuinely say she exceeds my expectations in every way. My family has also had great experiences with Dr. Lawrence Brack, who treated my child with an eye injury. He was exceptionally patient and gentle with each visit. The support staff for both of these providers are also courteous and efficient, making each visit a pleasant one. The insurance department at Emory has always been helpful and works to resolve any discrepancies that may come up with claims. Highly recommend!

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Rose

I recently had an extremely disappointing interaction with a medical scheduler named Peggy Bryant at the Emory LaGrange location. Not only was she disrespectful and rude, but she also demonstrated a lack of knowledge regarding my patient information. When I called to schedule an appointment, Peggy insisted that I needed to return to my previous location, despite other Emory locations informing me that this was incorrect. She seemed unwilling to help, providing me with runaround responses and showing no empathy for my situation. Her rudeness escalated to the point where she disconnected the call when I asked her not to contact me again if she is going to continue being extremely disrespectful and rude.This level of unprofessionalism is unacceptable, and I sincerely hope that others have a better experience than I did. I will not be scheduling future appointments with anyone who treats patients with such disrespect.