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Lyman Medeiros

Excellent Service! Had a colonoscopy today. From the front office staff to Dr. Huddleston, thank you for a very easy and comfortable experience. But most of all, mahalo Nurse Nancy. Professional, friendly and welcoming. She made the entire experience pleasant while being informative and attentive. Mahalo Nurse Nancy. With you I felt well cared for.

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John Casey

Wow!!! What an Experience. Had a EGD & Colonoscopy. Front desk seems like a check in for a dentist office. Then a side door opens & you’re greeted by the nicest/ brightest woman/ nurse. Then the orchestrated dance/ procedures began. In all, 5ish people bundled me in their care, compassion & skill set. The entire staff was “Aligned” to the tasks @ hand which created such an amazing dynamic. Thanks one & all.🤙🏻👊🏻🙏🏻🙌🏻🙏🏻🌺

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Sebastian Raaphorst

I'm not sure why this place has such a low rating. I had a colonoscopy here today, and drove from Hilo for it since my gastroenterologist (who is fantastic) is located in Kona. I have had many colonoscopies in my life, and this was by far the best experience of all of them, which is a lot to say given the nature of a colonoscopy. The staff was absolutely excellent: so friendly and accommodating and respectful that I felt very relaxed going in despite the fact that medical procedures tend to make me extremely nervous. They went above and beyond to make me comfortable and address any concerns or questions I had and were a lot of fun to talk with. The doctor performing the procedure was top-rate: he explained in detail exactly what they would be doing, using what instruments and what they were looking for. Most of my colonoscopies have been somewhat painful and more memorable than I would like them to be, and typically afterwards, while I am still in a haze, the doctor comes to unload a huge amount of information on me regarding the procedure that I will never remember in that state. In this case, there was no pain at all and I was surprised that the procedure was over when they were wheeling me back to my booth. The doctor waited until the sedation had worn off sufficiently, and then he gave me a thorough synopsis of the results and what had been done, which was much appreciated. All in all, the staff here took what is usually a very unpleasant experience and made it far better than tolerable, so a big thank you to them for this. Based on today, I highly recommend Kona Ambulatory Surgery Center and I will gladly make the trip from Hilo again for any procedures I might need.

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Donald Sanders

I was scared out of my mind about a procedure that was scheduled at the Kona Surgery Center. The went out of their way, they went the extra mile and then some to make me feel safe, comfortable and secure enough to have a procedure that I was in a panic state to do. I called them and explained my fear with them. Nadine, the boss, invited me to tour their facility, meet the staff and she nurtured me like a relative, like I was her cousin or some thing. I was moved tremendously by the care and nurturing I received from them. They are a model of how out patient surgery centers should be. They were the BEST. My surgery was successful and I did not have the nervous breakdown that I was certain to experience. They were wonderful. Kona is blessed to have such a wonderful facility that treats if patients like family. God bless them.

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Susan O

My friend, scheduled for a colonoscopy, reported to me that she was ignored in the wait room for several hours. No explanation for delay. No apology for inconvenience. No nothing. Very unprofessional environment. They are anxious about getting their money upfront. This is NOT a patient oriented facility. No care about the folks already stressed from their illness or anticipated procedure. My brother , whom I assisted, was given very poor I pistol instruction. Done as he was shoved into my car out front. I am a RN, I may have high expectations, I wouldn’t go there. No thanks.