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Constance Espinoza

I’m so impressed with first this facility and how beautiful it is, but the way the staff is so professional and welcoming when you walk in. Dr. Peterson is off the charts amazing! If I could give him a zillion stars I would! He’s the fourth ENT doctor I’ve seen over the years but he’s THE BEST BY FAR! I highly recommend him to anyone who needs this service!!

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Ramona G.

Wow! I just came out of surgery yesterday and I can tell you that I had a great time at Upper Valley ENT! I can name Michelle, Jill, Jen, Dr. Jay McMaster, and their amazing anesthesiologist. Michelle answered my pre-op questions in detail and made sure I was ready. The surgery center front desk was very welcoming and kind (sorry I didn’t recall the name). Jill, my bedside nurse made sure I was aware of how things will be going what the steps were, and made sure I was prepared for the post-op steps and self care. Michael, the anesthesiologist, made sure I knew what was going to received through IV and answered all my questions—even the weird ones. Dr. Jay McMaster was in a good mood as per my question, and I did wished him to have the best surgery ever. Their on-call nurse was ready to ease my mind and help me relax and care for myself better through calls and texts. Everyone was prepared, emphatic, and professional. If you are looking to have anything done, I highly recommend this team! Even though it’s not fun having a surgery, the team and the care can make such a difference. Congrats on an amazing team, Dr. McMaster! Than you, everyone!

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Suzanne L

Upper valley ENT’s scheduler was friendly and easy to work with. Their office staff were very friendly and helpful. The Doctor took his time and listened while I explained the issues I was having with my ears. He explained in detail what was most likely happening and what he recommended to heal my inner ear issues. I highly recommend this ENT office.

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S Kirkpatrick

I LOVE this office! We are new to the area and had our first visit with Dr. Peterson. His bedside manner and politeness to my 12 year old son and I, was very professional and impressive. They were short staffed, but Lindsey welcomed us with a smile and walked us to the correct area, introduced us to Jenna, (who was AMAZING, checking my son in, helping with paperwork, scheduling the rest of my family, AND answering phones all by herself, like a boss!!) Then, Dr. Peterson called us back and took my sons vitals (😱🤩 doctors never do that!!) I very much appreciated how Dr. Petersons took photos of my sons septum and throat and educate us on what we were seeing. (Not “mansplain” or talk down to us, but EDUCATE! ) The sweet nurse went above and beyond to help schedule, read through paperwork, and made sure we understood all the info given. What exceptional individuals, making us and all the other patients feel comfortable. Idk if my kiddo is “excited” for tonsillectomy, but we know he is in the best hands! Thank you to those who really went above and beyond!

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Evelyn Linford

Upper Valley EMT was a wonderful office! They were very professional, kind, informative and super clean and organized. Dr McMasters has a great bedside manner but is also so good at what he does. He explains things in an easy way but you can tell has a LOT more expertise and knowledge than is needed. He doesn’t spout off all of that in a way to make you impressed with him. The waiting area is warm and inviting.