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Smith Family

We also got charged an exorbitant amount for a 10 min procedure. 10k with insurance 7k and we had to pay 20% of that. We were there for about 1.5 hours with a 10 min ear tube procedure. This cost seems excessive.

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Glen Landstrom

Very pushy about having a ride after procedure. Preventative/follow up colonoscopy charged as diagnostic so denied by BCBS. Received bill for over $9000.00. This facility now owned by Ascension and billing done offshore, so good luck getting anything done. When I attempted to discuss exorbitant bill, I was told by Dr's office and Naab Road Surgery Center that "I would just go to collections." Go elsewhere for care!

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Craig Brunes

I'm not real sure how they are able to legally continue to get away with their practices. Procedure done in January 2024. Got the billing codes prior to the surgery. Started getting bills and the procedure billed was about $85k more than the code prior to the procedure indicated. It was coded incorrectly. These scammers refuse to adjust it being the wrong billing code. Had at least two conference calls between insurance and someone for their billing. Going back and forth for a year and half. It's gotten nowhere because they won't make the adjustment. Now sent to collections. They know they are doing this kind of stuff. I know people that have worked in medical coding and they are aware that some of these surgery centers, doctor's offices, etc are allowed to do this to patients. After reading reviews, it's pretty easy to see it's common place.

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jeff trent

I've been trying to straighten out a billing issue with these people for 9 months now.They keep telling me I owe a balance my insurance didn't cover, my insurance keeps telling me they have not received it yet, I've even had my insurance on the line with their representative trying to straighten it out and I still can't get my bills straightened out and Bill correctly. I have gone through this process with these idiots four different times now with myself a representative for my insurance company and a customer service person from naab road on the phone together and I still cannot get this bill correctly and keep sending me the balance due. The billing department of this place is the most incompetent people I've ever dealt with. If it was possible to give them less than one star I would. I will never ever be here again. These are the most inept people I've ever dealt with in my life.Total incompetence

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Paul Williams

This place is super close to home and my wife had a colonoscopy and endoscopy done. First, the receptionist was really great. Then the Dr. and nurses were very attentive and didn't rush us out of there like some places do. I was pleasantly surprised by how much time the Dr. and nurses spent with us. For such a disagreeable procedure, they made it much better!