ANNAPOLIS ENT SURGICAL CENTER LLC

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Taylor Taylor

100% recommend!!! Our daughter had to have her tonsils and adenoids out due to mild sleep apnea and because she would mouth breathe a lot which caused her to get sick more often than she should ( she had the flu 3 times from February-April this year). Of course we were super nervous about our daughter having surgery, she's only 8 years old. But Dr. King and the staff at the surgical center did an AMAZING job and we couldn't be happier with our experience. Especially want to give the nurse who prepared our daughter for surgery a HUGE shout out, unfortunately I don't remember her name, but she was AMAZING with our daughter, especially when it came time to put in her IV. Our daughter has sensory overload due to ADHD, and because of her height and weight, she could not get the IV after being put to sleep, because it could cause her stomach to become very upset. As we anticipated, she was extremely scared when it came time for the IV, but her nurse was amazing, and talked her through it. They also called the day after surgery to check on her, and have answered all my questions when I have called in. All of the staff were GREAT, and Dr King didn't amazing job!!!

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Syntur Majere

Planned with my oral surgeon for months to get my wisdom teeth taken out and they book this place's anesthesiologist for the out patient surgery. They were sitting on my pre operation information for over a week than decide to call me the day before my surgery to tell me they won't do the surgery. When asked what to do now, they just didn't care and wanted to get me off the phone. Months of planning and getting things lined up for this and they can't even have the decency to give me a call a week ago. They have no care for their patients and their schedules.

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Dariusz Tybor

Billing department is horrible. After my sinus surgery, I went in for a checkup and was told by the doctor that the next two visits are routine and take seconds because the doctor just takes a look in side and you're done. I was told by doctor "for your last two checkups we will not charge you the deductible which was 40 for each visit" Well to my surprise, I received a bill for 80 dollars. I called the billing department and no one even wanted to discuss this with me nor did anyone check with the doctor if this was true. People in this office feel entitled, have really poor customer service and talk to you like you simply do not matter. Avoid at all costs.

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Olubunmi O

Had turbinate reduction. The surgery itself went well, But I would never recommend this place due to the billing center. There was an issue with COBRA and the doctors office got paid when it was resolved and even said not to feel bad because this happens. But Christie of the surgery center gives different info on each call, accused me multiple times of not taking bills seriously, expected me to pay $8000 out of pocket though I had insurance, accused me of not having insurance (yet see that the doctors office got paid from insurance) and even said maybe I "shouldn't have had the surgery since I can't pay my bills", insisted they've been calling every two weeks for months though I can prove with phone records this is not the case, and more. All this *after* I said the insurance would be giving them a call soon. And apparently there is no one else to talk to. I should have had the surgery but not here. Not my first surgery but first time I regret the surgery center.

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Barbara Starr

My husband and I brought our two year old son here for ear tubes and adenoid removal, and could not have had a better experience. Every single member of the team showed incredible compassion and professionalism. They really took the time to explain the entire process, and listen to and answer any questions we had. On top of that, they were all so genuinely kind, and were amazing with our son and so reassuring with us. This center has a truly wonderful team, and we could not be more thankful. Highly recommend!