RIVA ROAD SURGICAL CENTER LLC

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greyford hunter

If Sayan is your Doc have him prescribe you pain meds before the day of surgery. This way you don’t need to have your partner running around post surgery the day of trying to fill the script while you’re at home in pain. Or at least have him send it electronically the day of. It ain’t the 80s anymore.

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Gina Collins

My 1st surgery ever at age 41 … if this is what surgery is like with all those amazing dr’s and nurses (who btw, I just want to be friends with now) I would do this all the time! From entering the front door to leaving I felt nothing but love, great energy and fully taken care of like mama would’ve done. Gina at the front desk was funny, so engaging. GiGi got me and took me back. She was warm and fuzzy and adorable. Super sweet and very attentive. My other nurse who did my IV and sat with me we jumped right into good conversation we things we had in common and because I was so at ease I forgot her name. (Claudette?) Then of course Dr. Gina Massoglia who I have had the pleasure of meeting before came in and she is possibly the most knowledgeable Dr I’ve ever come across. You know the kind of… you write down everything you want to ask even the dumb stuff you feel is common sense. Well you never have to ask it because she already answers it when she’s talking. I felt perfectly safe and comfortable and that’s what you want in a surgical team! Days before my surgery everyone kept asking me if I was nervous and I really wasn’t. I kept waiting for the nerves and anxiety to kick in- I mean HEY this is surgery!! Those feelings never came. Not even when I was in the OR. Dr. Gina rubbed my arm as I fell asleep and boom I was awake. With all of my new friends (staff) right there with me. It was truly an incredible experience and if I ever need their specialty’s ever again count me in!!

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Natalie

This is a warning to anyone who may have a surgery or procedure at Riva Road Surgical Center. If something goes awry, do not expect for them to do the right thing or take responsibility. I understand that Riva Road Surgical Center was acquired by a corporation this past year (United Surgical Partners International - USPI). I had surgery recently and it was a much different experience than I had experienced there previously over the last few years. This particular surgery included being assigned anesthesiologist Peter Craig who completely ignored my drug sensitivities and my wishes. Although my medical records clearly stated that I had serious adverse reactions to a particular drug including previous allergic reaction to that drug - and I specifically told him not to administer that drug to me - he did anyway, and then lied to me. There were other issues with him, but these are the most egregious. I had both a significant adverse reaction, as expected, and clear sensitivity/allergic reaction to that and other drugs. I reported this very timely to Riva Road Surgical Center and after "review" their response, in part, about Peter Craig's actions was as follows: "No medication error occurred during your procedure. Dr. Craig made a professional medical decision to administer [the drug] as part of your surgical plan.. We regret that you experienced strong and uncomfortable side effects post-operatively....We respect your wish to avoid such side effects in the future and your request will remain part of the medical record." The future? IT WAS ALREADY DOCUMENTED IN MY MEDICAL RECORD THAT I WOULD HAVE THIS ADVERSE REACTION [emphasis because their response was so ridiculous]. Essentially, Riva Road Surgical Center's position was that although it was documented in my medical record that I had an allergy to this drug and paradoxical adverse effects, we support that he administered this drug to you without your consent and against your wishes. We regret you had yet another adverse reaction to this drug. I would never return to Riva Road Surgical Center .

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Melanie Hanssen

I never leave reviews for anything, but I think I need to start. I can’t say enough nice things about literally every single person I met while there for a procedure today. I wish I remembered the names of the nurses, but the “big boss,” as the front desk ladies called her was amazing. She chatted me up for a while and she wasn’t even my nurse. Dr Sayan is also amazing and and a lot of people in the Annapolis are share that opinion. Thanks to everyone at the surgery center!

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James Granlund, Jr.

I had a pain appointment in February 2024 where I was greeted by Debra atvthe front desk and checked in. She was so courteous and professional. I was super nervous until I met with all the nurses who got me checked in and were so calming and made me feel that I was in the best place in the world. I was pleasantly surprised that one of the nurses Ginny Roger's went to high school with me and I hadn't seen her in 30 years. After this I met Dr Rhodes and her nurse who were so wonderful and took care of me and put my mind at ease. Unfortunately the shot did not take my pain away but it was not from this staff doing all they could do. This is a well oiled machine and great staff. April 16th I have a scheduled Laminectomy with Dr Sullivan Again I was greeted by Debra and she got me checked in with all smiles. I then got to meet an elite staff of nurses who got me checked in and Again made me feel comfortable and not so nervous. Ginny Roger's my high school friend who is a nurse was there again anall the nurses said this is for the best and Dr. Sullivan will take great care of you. Dr Sullivan and his team were so professional and courteous and all of them took time to talk with me before I went back to Surgery. I spoke with the nurse who got all my info, my anesthesiologist who went over meds and was super professional and finally I met with Dr Sullivan and PA who talked with me and were super cool and talked to me about what was going to happen. The surgery went amazing and I no longer have pain going to my leg and I am in the recovery stages. This is an elite team of health professionals and I am super happy that they took care of me. Healthcare at its best!