RELIANT MEDICAL GROUP THE ENDOSCOPY CENTER LLC DBA PATIENT ENDOSCOPY

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Kristin Wheeler

This was my first procedure ever and they made it so nice. I was very relaxed, they don't knock you out for the colonoscopy, you just feel very calm so don't be nervous of this is your first time. Doc and nurses were very kind

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Shera Demchak

They mis-coded my procedure, billed me $850. I gave them payment information before learning of the error, which made it not coverable by insurance. I cancelled the appointment, but was still called several days later as if my cancellation never went through, and I still have not been issued a refund. Absolutely disgusting practice. I will be filing a consumer complaint next week if it is not rectified and my refund still not issued.

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Rasha Ramadan

Stay away!!they are not equipped to perform colonoscopies! After going through the dreaded prep and got sedated they wake me up to say we don’t have the proper medication to perform the procedure. I waited 7 years for this as I was scared to do it and now I went through 2 days of discomfort for nothing! And they put appointment cancelled on MY CHART! No explanations

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Sam K

The staff are very courteous and helpful - this is no knock against them. However, my endoscopy was not performed as my allergist specified that it needed to be performed and as a result my test results were meaningless and I was on the hook for hundreds of dollars - an amount that I was never told ahead of time and just found out when I received a bill in the mail. The Endoscopy Center quickly sent my bill to a debt collector and I had no recourse. Make absolutely sure that the staff knows what they are doing and what they are testing you for, because if they don’t do it right you will still pay the whole bill and get nothing.

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Alicia

The staff was perfectly professional and courteous. I have terrible medical anxiety. They all tried their best to calm me with the sedatives but in the end, I was awake for most of the procedure. I think if you have SEVERE anxiety, you're going to need stronger drugs than what's available at this clinic (which is not a knock on them. They did a fantastic job with the tools they had available and the nurses really did try to calm me as much as possible.) Overall experience with a colonoscopy -1/10. But the staff and facility here are a solid 4 out of 5.