MILFORD FRANKLIN EYE CENTER is a Medicare-certified ambulatory surgery center located in MILFORD, MA, offering same-day outpatient surgical procedures. Google rating: 4.1 out of 5 from 187 reviews.

MILFORD FRANKLIN EYE CENTER

milford, MAMedicare Certified

Location & Directions

Address

145 WEST STREET

MILFORD, MA

Service Area

This provider serves patients in MILFORD and surrounding areas in MA.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

Cataract SurgeryThe clouded natural lens of the eye is removed and replaced with a clear artificial one. It is one of the most common outpatient procedures performed in the country, usually takes under 30 minutes per eye, and is done under light sedation with numbing drops rather than general anesthesia.LASIK / Refractive SurgeryA laser reshapes the cornea to correct nearsightedness, farsightedness, or astigmatism, reducing dependence on glasses or contacts. The procedure itself takes minutes per eye. Vision is often noticeably better within a day, though it can take several weeks to fully stabilize.Glaucoma SurgeryCreates a new drainage path for fluid inside the eye to lower internal pressure. Glaucoma damages the optic nerve silently, so the goal is preventing further vision loss rather than restoring vision already lost. Several minimally invasive options are now performed in outpatient settings.Retinal SurgeryRepairs the light-sensitive tissue at the back of the eye, most often for a detached or torn retina, or for bleeding related to diabetes. Timing matters — a detaching retina is treated urgently because delay increases the risk of permanent vision loss.Eyelid Surgery (Blepharoplasty)Removes excess skin and fat from the upper or lower eyelids. When drooping upper lids block part of the visual field, the procedure is functional rather than cosmetic and is often covered by insurance if visual field testing documents the obstruction.Corneal TransplantReplaces damaged or clouded corneal tissue with donor tissue. Modern techniques often replace only the affected layer rather than the full thickness, which shortens recovery. Vision improves gradually over months, and stitches may stay in place for a year or longer.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Patient Experience Scores

Overall: 94/100 (+1 vs natl avg 93)

Based on 70 surveys · 43% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
94+1 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
94+2 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
98+2 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
94+0 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.00%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.00%

natl avg ~0.1%

Patient Burn Rate

% of patients who experienced a burn during their procedure. Lower is better.

0.00%

natl avg ~0.03%

Wrong Site Surgery Rate

% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.

0.00%

natl avg ~0.01%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Affiliated Surgeons

Surgeons affiliated with this facility based on NPPES NPI registry data.

Surgeon affiliations are sourced from CMS NPPES data and may not reflect current practice arrangements. Contact the facility to confirm.

Google Reviews

4.1
187 reviews
J B

J B

Just read the review that says they tell you to allow for TWO HOURS??? I've never in my life had an eye appt take that long even w dilation. Have been sitting in the parking lot for an hour and a half waiting for my friend to finish his appt- he texted that they just took him in (his appt was for 845, they took him in at 940 and said they had "an emergency"- but ive seen countless people go in and come out in that time). It's such a farce when medical places like this don't respect anyone's time because they would NEVER accept a patient that showed up almost an hour late, but when they do it, it's always supposed to be fine

Verified Google review
Brenda Larter

Brenda Larter

I like Dr Kaldawy, I made 2 appointments in June for November that NO ONE RECORDED! I WENT TO THE APPOINTMENT AND WAS MET WITH BLANK FACES. NO APOLOGIES. NOT A HAPPY PATIENT.

Verified Google review
Elizabeth Smith

Elizabeth Smith

Office staff is very pleasant. You do wait a bit, but they warn you up front about that with each reminder that they send you. Allow two hours for your appointment like they suggest, and you won't be stressed. Their exams are very thorough and they are very patient and allow you to ask as many questions as you would like. Dr. Liu is wonderful!

Verified Google review
spagepg

spagepg

I can't recommend Dr. Adam's office enough! From the moment I walked in, the staff was incredibly friendly, welcoming, and upbeat, which instantly put me at ease. They run such a professional and well-organized practice, making the whole experience smooth and stress-free. Dr. Adam's is amazing—he has such a calm and reassuring presence that made me feel comfortable throughout my entire visit. He took the time to explain every step of the exam and answered all of my questions thoroughly. His professionalism and ability to make everything easy to understand truly stood out. If you're looking for an eye doctor who combines expertise with a warm, personal touch, Dr. Adam's office is the place to go. I couldn’t be happier with my experience!.

Verified Google review
T MP

T MP

This places wait times are ridiculous. It's worse than the RMV and social security office combined. They obviously overbook to make more money. I will be bringing my mother elsewhere. Appointment at 10:40 a.m. Not out of there till 1:20 p.m.

Verified Google review

Reviews from Google Places for MILFORD FRANKLIN EYE CENTER. These are real experiences shared by patients.

Contact

Years in Operation

6 years

Est. 2020

Ownership

For-Profit

Accreditation

AAAASF

Operating Rooms

1

Specialties

Ophthalmology
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • Does my insurance cover this procedure here?
  • What is the surgeon's experience with this procedure?
  • What is the facility's hospital transfer rate?
  • What anesthesia options are available?
  • What is the recovery process and follow-up care?
  • Are there pre-op requirements (labs, fasting, etc.)?