ADVANCED EYE SURGERY CENTER

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Lauren Houle

My 9-year-old son recently had an appointment here. The nurse who worked with him was absolutely wonderful. She was kind, patient, and supportive. She made him feel safe and comfortable while answering questions and doing the initial testing. Unfortunately, when Dr. Corin came in, the experience changed. My son is neurodivergent and has heightened sensitivities. When he became overwhelmed and couldn’t tolerate the dilation drops, the doctor told him his behavior was “unacceptable” and said, “You’re 9. That’s unacceptable behavior.” He also dismissed my son when he tried to respond to a question. He told him, “I’m not talking to you. I’m talking to her.” This interaction left my child in tears, feeling like he “wasn’t good enough.” It was incredibly discouraging after he had done so well through the rest of the visit. I’m sharing this so the clinic is aware that children, especially neurodivergent ones need compassion, patience, and understanding during medical care. I truly hope the feedback helps promote a more sensitive approach in the future. Every child deserves to feel respected and safe during their appointments.

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Logan Weston

This Establishment is truly unprofessional, this is the second time I have been to this company for my 10 year old daughter who is also on the spectrum The first encounter we had was terrible. The doctor Who handles the children is completely unprofessional and should not be handling children at all first visit he insulted me by telling me “ How hard is it to call and make an appointment for glasses?” During this time, me and my family were going through a situation where we were homeless for some time In a different state at that. I don’t wanna get into my full story, but it’s the rude unprofessional statements that he makes to parents and children, especially children who have special needs, and who are on the spectrum. He should not be allowed to work in a place of business like this not only was he rude. The staff is completely rude as well except for Kathy, which I’m pretty sure everybody will say that she’s amazing. I am no longer bringing my black business there. I should’ve listened to my instinct. please, if you do not want to feel completely disrespected do not go here if you do not want to see your child be talked down to from a very much aged adult don’t go here

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Prudence Cass

I accompanied my senior age brother to the office for a minor surgical procedure. He has memory issues and because I am not his legal health care proxy, they would not give me any information about his post surgical care and they had nothing in writing to give to him. They ran 1.5 hours late and did not seem to care that the people who were his health care providers (including myself) would want some kind of feed back from them. I wouldn’t recommend this service to anyone.

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Kathy L

A big thank you to Dr DeFreitas for listening and the thoroughness in taking the extra time with your exam to find out what was causing the vision problem. I was promptly scheduled with Dr Lashkari, the retina specialist, a very kind and personable professional, who performed more testing and exams then patiently explained treatment options as well as answered my questions. I felt in good hands with both of these doctors as well as their assistants. This is a very busy office and you can sometimes feel like cattle being moved through by the staff. Eye contact and greeting go a long way towards a positive patient experience.

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Nate Edwards

The doctors are great, and that's what matters, but the office staff are reliably rude for no reason. I've never left there with a pleasant interaction or had a phone call with them that didn't include an unexplainable attitude. Great doctors, terrible front-facing staff. I keep going back because I like my doctor a lot.