ARC WORCESTER CENTER LP DBA WORCESTER SURGICAL CENTER is a Medicare-certified ambulatory surgery center located in WORCESTER, MA, offering same-day outpatient surgical procedures. Google rating: 4.3 out of 5 from 39 reviews.
ARC WORCESTER CENTER LP DBA WORCESTER SURGICAL CENTER
Location & Directions
Service Area
This provider serves patients in WORCESTER and surrounding areas in MA.
Contact this surgery center for service area details
Note on Service Area
This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.
Procedures Performed
Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.
Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.
Patient Experience Scores
Overall: 95/100 (+2 vs natl avg 93)Based on 310 surveys · 31% response rate
OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.
Safety Metrics
Safe Surgery Checklist: 96.8% (natl avg ~97%)Safe Surgery Checklist
% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.
96.8%
natl avg ~97%
Hospital Transfer Rate
% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.
0.10%
natl avg ~1.0%
Patient Fall Rate
% of patients who experienced a fall resulting in injury. Lower is better.
0.00%
natl avg ~0.1%
Patient Burn Rate
% of patients who experienced a burn during their procedure. Lower is better.
0.00%
natl avg ~0.03%
Wrong Site Surgery Rate
% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.
0.00%
natl avg ~0.01%
Affiliated Surgeons
Surgeons affiliated with this facility based on NPPES NPI registry data.
ANDY H PORITZ, MD
Anesthesiology
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EDWARD T KOH, MD PHD
Anesthesiology
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MIRIAM URSUA
Registered Nurse
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WILLIAM MONROE HENDERSON, M.D.
Anesthesiology
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Surgeon affiliations are sourced from CMS NPPES data and may not reflect current practice arrangements. Contact the facility to confirm.
Preparing for Your Procedure
Guides covering what to expect before, during, and after outpatient surgery.
Explore More Surgery Centers
Compare this facility with others nearby.
Google Reviews
Pat Hare
I had a procedure on Jan.23,2026. Every person that I encountered at this facility was amazing! From the woman who took my name at the door, to Maggie who registered me, to Abbey my nurse and my anesthesiologist,whose name I can't remember but I do remember that she was small but mighty!! These women helped an old lady relax and feel cared for! They were kind, personable and so very qualified! My physician, Dr. Patel, is also the best! I would highly recommend this facility! Nothing is more healing than to feel you're in the hands of people who truly care about your comfort and safety! Thank You!!! Pat Hare
asher goldberg
I was there for eye surgery. Everybody from the administrative staff, to nurses, anesthesiologist, & doctors were excellent. I experienced nothing but the highest level of professionalism and kindness. Asher
Bree M
Nice place and staff is nice My only issue is I buzzed the door ( like I was told), and talked to a staff member and they said my husband would be out in 10 minutes. Then had to wait over 45 minutes for my husband, and they informed me that they had no idea I was therewaiting for him... Odd, but other than that they were great.
Jeovanny Lantigua
Today, October 8, 2025. I had my colonoscopy, and I am grateful for the work of all the team members. Thanks to Dr Chemmanur and thanks Kathy for her kindness. I recommend this place 100%
Jay Walker
I checked in for my tonsillectomy, having provided the name I would preferred to be called instead of my full name. (I’m a transgender male and already feel extremely unsafe with the state of this country at the moment) The receptionists blatantly ignored that request and made sure to loudly call me by my full name in the waiting room multiple times which causes a lot of people to stare, as I don’t look like someone with that name would normally look anymore. I am always very understanding when slip ups happen, so I didn’t say anything. Though I did wonder why the intake forms asked for a preferred name if it would just be ignored. I was quickly checked in and sent to sit with my wife who would be taking me home later. While waiting, we slowly started to notice that each patient who came in after me for the same procedure with the same surgeon were being treated differently and given extremely detailed information on the process, patient discharge, when their rides should pick them up as well as where to do so. This receptionist (about 5’6/7 with short white hair maybe in her 60s) had neglected to share any of this information with me or my wife upon checking us in, yet had no problems providing it to every other patient she saw in the waiting room. I have never seen such blatant discrimination and malpractice. I’m very disappointed that some cannot set their opinions aside to help people. PEOPLE. That’s all we are. Shame on her for asserting her own political agenda at work. The only reason this review has two stars instead of 1 is because of the actual medical staff, who bothered to take the time to read my documents and see which name I preferred to go by. Particularly the nurse who took me in, Sarah. She was very kind to me and was very patient when I cried after realizing I was treated so differently by the front desk. The rest of Dr. Mehta’s team including the lovely anesthesiologist were wonderful and the surgery went very well. If the rating was based solely on them, this review would be 5 stars. It’s sad when such wonderful people work in the same establishment with such close-minded bigoted individuals whom can’t see human beings for the human beings they are; transgender or not. I do not recommend the front-desk reception at Worcester Surgical, but this is unfortunately a necessary step to get to the ones who actually care about ALL of their patients; the nurses and surgeons and specialists in the back. They are the real MVPs.
Reviews from Google Places for ARC WORCESTER CENTER LP DBA WORCESTER SURGICAL CENTER. These are real experiences shared by patients.
Contact
Phone
(508) 754-0700Years in Operation
12 years
Est. 2014
Ownership
For-Profit
Accreditation
AAAHC
Operating Rooms
5
Specialties
Verify quality data on the official CMS source:
View on Medicare.govQuestions to Ask
- •Does my insurance cover this procedure here?
- •What is the surgeon's experience with this procedure?
- •What is the facility's hospital transfer rate?
- •What anesthesia options are available?
- •What is the recovery process and follow-up care?
- •Are there pre-op requirements (labs, fasting, etc.)?