BROOKSIDE SURGERY CENTER is a Medicare-certified ambulatory surgery center located in BATTLE CREEK, MI, offering same-day outpatient surgical procedures. Google rating: 4.4 out of 5 from 16 reviews.
BROOKSIDE SURGERY CENTER
Location & Directions
Service Area
This provider serves patients in BATTLE CREEK and surrounding areas in MI.
Contact this surgery center for service area details
Note on Service Area
This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.
Procedures Performed
Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.
Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.
Patient Experience Scores
Overall: 96/100 (+3 vs natl avg 93)Based on 48 surveys · 42% response rate
OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.
Safety Metrics
Hospital Transfer Rate
% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.
0.27%
natl avg ~1.0%
Patient Fall Rate
% of patients who experienced a fall resulting in injury. Lower is better.
0.00%
natl avg ~0.1%
Patient Burn Rate
% of patients who experienced a burn during their procedure. Lower is better.
0.00%
natl avg ~0.03%
Wrong Site Surgery Rate
% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.
0.00%
natl avg ~0.01%
Preparing for Your Procedure
Guides covering what to expect before, during, and after outpatient surgery.
Explore More Surgery Centers
Compare this facility with others nearby.
Google Reviews
Jacob Smith
Doctor Dombrowski and the surgery center are top notch. Everyone was kind and I felt supported through my whole procedure.
Cissy
We would in a heartbeat recommend the medical staff at this facility. However, the front desk management was ridiculously frustrating. We were told we owed a giant chunk before the surgery when I knew for a fact that we were at max out of pocket. She said they use a third party biller and she couldn’t do anything. I immediately called my insurance company and put them on speaker. She said she would give him a number to call and walked away leaving all of us hanging, including the amazing customer service agent we had with BCBS who stayed on the phone. When she came back she said they would send us a bill and we could figure it out with the insurance company. I then asked for the number for my insurance company to call the third party biller. The number was on her desk the whole damned time but she made us wait while she did whatever she did down the hall. I would have let it go, but then there was a couple with a preschooler there for emergency surgery and they were being told they needed to pay for anesthesia out of pocket for their kid. The mom called the referring hospital who gave her the code for billing. The woman at the desk refused to do anything about it. Didn’t even offer the distressed mom the option I asked for, despite the fact she just had to do it because I have the savvy skills to manage the messed up medical system. When I saw the mom in pre-op I approached her and told her what to do. The parents were incredibly grateful for the help. They need someone with some skills and a helluva lot less attitude at the front desk and then they can have five stars.
Jeanne Chapman
Excellent place to get your outpatient procedures. Clean, comfortable, and the staff is wonderful. Dr. Elluru is an excellent hand and plastic surgeon. If you have a choice to go here or the hospital, I would recommend Brookside.
Anne Syrette
I had surgery Tuesday, at Brookside Surgery Center. I honestly can say they are the best! From start to finish. Extremely friendly, professional and kind. I really don't understand some of these negative reviews. I highly, HIGHLY recommend them.
Jeffrey Vought
This place is amazing. It all starts at the front desk. As soon as I walk in, Maddie and Traci are pleasantly prepared to check me and genuinely take concern in my well being. I've never felt safer, comfortable, cared for, and assisted in the way those two lovely ladies have made me feel. I live 3 hours away and I'll be sure I make this trip for this experience every time I need to. That whole front desk area are the hardest working clerical professionals I have ever had the pleasure of encountering in all my years on this earth. They deserve a huge raise and maybe even a pizza party. Maddie and Traci rock the house.
Reviews from Google Places for BROOKSIDE SURGERY CENTER. These are real experiences shared by patients.
Contact
Phone
(269) 979-2490Website
www.brooksidesurgery.com/Years in Operation
29 years
Est. 1997
Ownership
For-Profit
Operating Rooms
3
Specialties
Verify quality data on the official CMS source:
View on Medicare.govQuestions to Ask
- •Does my insurance cover this procedure here?
- •What is the surgeon's experience with this procedure?
- •What is the facility's hospital transfer rate?
- •What anesthesia options are available?
- •What is the recovery process and follow-up care?
- •Are there pre-op requirements (labs, fasting, etc.)?