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WEST MICHIGAN SURGERY CENTER LLC is a Medicare-certified ambulatory surgery center located in BIG RAPIDS, MI, offering same-day outpatient surgical procedures. Google rating: 3.3 out of 5 from 6 reviews.

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WEST MICHIGAN SURGERY CENTER LLC

big rapids, MIMedicare Certified

Location & Directions

Address

20095 GILBERT RD SUITE A

BIG RAPIDS, MI

Google Maps🗺Waze
(231) 592-3102

Service Area

This provider serves patients in BIG RAPIDS and surrounding areas in MI.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

Orthopaedic Surgery6
Knee ArthroscopyA camera and small instruments are inserted through incisions the size of a buttonhole to repair cartilage, trim a torn meniscus, or remove loose fragments. Because the joint is not opened fully, recovery is far faster than traditional open knee surgery.Shoulder ArthroscopyUses a small camera and instruments through tiny incisions to repair the shoulder joint — commonly for impingement, labral tears, or damaged cartilage. Most patients go home the same day and begin physical therapy within the first week.ACL ReconstructionRebuilds the torn anterior cruciate ligament using a graft, since a fully torn ACL does not heal on its own. The surgery itself is outpatient, but returning to cutting and pivoting sports typically takes nine to twelve months of structured rehabilitation.Rotator Cuff RepairReattaches torn tendons in the shoulder to the bone. Pain relief often comes well before strength does — a sling is typical for several weeks and full recovery commonly takes four to six months, with physical therapy doing much of the work.Carpal Tunnel ReleaseCuts the ligament pressing on the median nerve at the wrist to relieve numbness, tingling, and night pain in the hand. The procedure takes about 15 minutes under local anesthesia. Night symptoms often improve immediately; grip strength returns over several weeks.Joint ReplacementDamaged joint surfaces are replaced with implants, most commonly at the knee or hip. Once exclusively a hospital procedure, selected healthy patients now have this done at surgery centers and go home the same day with a structured recovery plan.
Interventional Pain Management6
Epidural Steroid InjectionsSteroid medication is injected near irritated spinal nerve roots to calm inflammation causing sciatica or arm pain. Often used to make physical therapy tolerable rather than as a standalone cure. There are limits on how frequently they can be repeated.Nerve Block InjectionsAnesthetic, sometimes with steroid, is injected around a specific nerve to interrupt pain signals. Used both to treat pain and to identify its source, since relief from a precisely placed block points to the nerve responsible.Radiofrequency AblationHeat generated by radio waves disables the small nerves carrying pain signals from an arthritic spinal joint. Relief commonly lasts six months to two years. Because the nerves regenerate over time, the procedure can be repeated.Spinal Cord StimulationA device delivers mild electrical pulses to the spinal cord to interrupt chronic pain signals before they reach the brain. A temporary trial period is done first, so you can judge the benefit before committing to a permanent implant.Joint InjectionsSteroid or lubricating medication is injected directly into an arthritic or inflamed joint. Image guidance is often used to confirm placement. Relief typically lasts weeks to months and can make physical therapy more productive.Trigger Point InjectionsA local anesthetic is injected into a taut, tender knot of muscle to break the spasm-and-pain cycle. The appointment takes minutes and you can usually return to normal activity the same day.
Gastroenterology (GI Surgery)6
ColonoscopyA flexible camera examines the full length of the colon to screen for cancer and remove polyps before they become cancerous. Done under sedation, it typically takes 30 to 60 minutes. The bowel prep the day before is the part most patients find hardest.Upper Endoscopy (EGD)A thin camera passed through the mouth examines the esophagus, stomach, and the first part of the small intestine. Used to investigate persistent heartburn, difficulty swallowing, unexplained bleeding, or abdominal pain. Usually takes 15 to 30 minutes under sedation.Flexible SigmoidoscopyExamines the lower portion of the colon only, rather than its full length. Preparation is lighter than a full colonoscopy and sedation is sometimes unnecessary, but it cannot detect problems higher in the colon.Capsule EndoscopyYou swallow a vitamin-sized camera that photographs the small intestine as it passes through — a region that standard scopes cannot easily reach. There is no sedation and no recovery. The capsule passes naturally, and images are reviewed after the fact.ERCPCombines endoscopy and X-ray imaging to diagnose and treat blockages in the bile and pancreatic ducts, most often gallstones stuck in a duct. Unlike a routine endoscopy, it carries a meaningful risk of pancreatitis afterward, so it is used when treatment is likely rather than for screening alone.Hemorrhoid TreatmentShrinks or removes swollen veins in the rectum and anus using rubber band ligation, injection, or surgical removal depending on severity. Banding is quick and typically requires no anesthesia; surgical removal is more effective for advanced cases but recovery is noticeably more uncomfortable.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Browse all procedures by specialtyCommon questions about outpatient surgery

Patient Experience Scores

Overall: 92/100 (-1 vs natl avg 93)

Based on 48 surveys · 21% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
92-1 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
92+0 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
97+1 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
93-1 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Safe Surgery Checklist: 97.0% (natl avg ~97%)

Safe Surgery Checklist

% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.

97.0%

natl avg ~97%

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.04%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.00%

natl avg ~0.1%

Patient Burn Rate

% of patients who experienced a burn during their procedure. Lower is better.

0.00%

natl avg ~0.03%

Wrong Site Surgery Rate

% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.

0.00%

natl avg ~0.01%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Preparing for Your Procedure

Guides covering what to expect before, during, and after outpatient surgery.

Knee Arthroscopy Recovery Timeline
Week by week, what to expect after.
Shoulder Arthroscopy Recovery
Sling time, therapy, and getting back to normal.
What to Expect: Epidural Steroid Injection
What it treats and how long relief lasts.
Pre-Op Preparation Checklist
What to do in the weeks before your procedure, from two weeks out to the morning of.
What to Expect on Surgery Day
Arrival, check-in, the procedure itself, and discharge.
Understanding Anesthesia at an ASC
Sedation types, who administers it, and how recovery differs.
Browse all patient resources

Explore More Surgery Centers

Compare this facility with others nearby.

MUSKEGON SC LLC
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5.0(598)
LAPEER COUNTY SURGERY CENTER
Lapeer, MI· nearby
5.0(26)
ASSOCIATED SURGICAL CENTER OF DEARBORN LLC
Dearborn Heights, MI· nearby
5.0(21)
MICHIGAN SPECIALTY SURGERY CENTER LLC
Clarkston, MI· nearby
5.0(20)
PRECISION SURGERY CENTER
Macomb, MI· nearby
5.0(17)
Other surgery centers in Big Rapids, MIBrowse all Michigan surgery centers

Google Reviews

3.3
6 reviews
Karen Boluyt

Karen Boluyt

The employees here are incredible! They do their jobs quickly & effectively , yet are also extremely caring. The practice seems to be run in a very efficient manner, wait times are almost non-existent. Frankly I wish they offered more procedures - I would definitely choose them over any other surgical center I've been to!

Verified Google review
Sabrina Smith

Sabrina Smith

I was just there for an egd to get my esophagus stretched, ppl are nice but they rush to do everything and rush to wake you up from sedation which made me sick and puking in the parking lot…. Furthermore it was supposed to just be a stretch and they took a biopsy without my consent and now my throat is literally on fire, can barely drink even water and definitely can’t eat anything! I will never have another procedure done here, they are more concerned about getting your bed emptied for the next person rather than patient care! Also dr should not be doing unauthorized procedures idc if they think it’s normal procedure or not you discuss that with the patient ahead of time! Fix your patient care issues and stop treating ppl like a dollar sign! Absolutely disgusted and in pain! Terrible experience!

Verified Google review
Kim Hambright

Kim Hambright

Unbelievably HORRIBLE customer service!! Zero stars! They don't deserve even 1 star! Never sent me statements, Tamra told me not to call back after I had left several messages for office manager, Jessica. Wanted a statement regarding some information on my account and Jessica told Stacy to tell me "there is no reason to send a statement and we are not going to send it." Jessica never called me back!! I think you need a different office manager and Tamra needs to be informed that you don't tell patients to not call back! The patients ARE your customers and are the reason you have a job!! I will never go to this office again and have told MANY people about my experience.

Verified Google review
Tammy GG

Tammy GG

The staff here are so knowledgeable.. They have finally made to state to state transition a breeze for me.. Unlike numerous drs and specialist I've seen in the last 3 years.. Becky, and Dr Z and actually everyone I've had a chance to meet have been extremely helpful.. Thanks west Michigan practices. I finally feel that I've found competent drs and nurses.

Verified Google review
Jeremy Burns

Jeremy Burns

I cannot say enough about my doctor Roman Zolotoy! What an outstanding doctor! Caring compassionate, thorough, professional, and just plain nice friendly and down to earth. I've had bad experiences with other pain doctors and clinics, and not a single negative thing to say about this team here at all. Sometimes the phone system is wonky, but that would be it!

Verified Google review
See All Reviews on Google

Reviews from Google Places for WEST MICHIGAN SURGERY CENTER LLC. These are real experiences shared by patients.

Contact

Phone

(231) 592-3102

Website

westmichigansurgerycenter.com/

Years in Operation

19 years

Est. 2007

Ownership

For-Profit

Accreditation

AAAHC

Operating Rooms

2

Specialties

Orthopaedic SurgeryInterventional Pain MedicineGastroenterology
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • •Does my insurance cover this procedure here?
  • •What is the surgeon's experience with this procedure?
  • •What is the facility's hospital transfer rate?
  • •What anesthesia options are available?
  • •What is the recovery process and follow-up care?
  • •Are there pre-op requirements (labs, fasting, etc.)?