WALKER SURGICAL CENTER LLC is a Medicare-certified ambulatory surgery center located in WALKER, MI, offering same-day outpatient surgical procedures. Google rating: 3.8 out of 5 from 16 reviews.
WALKER SURGICAL CENTER LLC
Location & Directions
Service Area
This provider serves patients in WALKER and surrounding areas in MI.
Contact this surgery center for service area details
Note on Service Area
This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.
Procedures Performed
Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.
Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.
Patient Experience Scores
Overall: 98/100 (+5 vs natl avg 93)Based on 244 surveys ยท 15% response rate
OAS CAHPS scores are linear means (0โ100) from Medicare patient surveys. Higher is better. National averages shown for comparison.
Safety Metrics
Hospital Transfer Rate
% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.
0.04%
natl avg ~1.0%
Patient Fall Rate
% of patients who experienced a fall resulting in injury. Lower is better.
0.00%
natl avg ~0.1%
Patient Burn Rate
% of patients who experienced a burn during their procedure. Lower is better.
0.00%
natl avg ~0.03%
Wrong Site Surgery Rate
% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.
0.00%
natl avg ~0.01%
Preparing for Your Procedure
Guides covering what to expect before, during, and after outpatient surgery.
Explore More Surgery Centers
Compare this facility with others nearby.
Google Reviews
Wendy Russell
Excellent accommodation everyone is so friendly and helpful had a surgery and was only there a few hours
TIA AEON
I had a laser procedure done at Walker Surgical Center. My eye is 98% better. The experience was weird. I sat in a curtained off room with another patient having the same procedure done. We had a special gown, booties and cap to keep us clean. When it came time for my procedure, both of us were led to what I would call a linen room, with covered linen carts, in one corner was the table with the machine. I sat off to the side while the other patient had her procedure and then I had mine, very weird. The customer service afterwards was awful. I paid my bill through care credit on the first of the month, on the 11th it still showed not paid, care credit said the payment had posted and they had been paid. Walker surgical said they needed the receipt from care credit so I sent it to them they said they had to investigate and would get back to me in 1 to 3 days. 7 days later they said my balance owed is 0. I asked for a receipt to be emailed to me, they again said 1 to 3 days, 5 days later still no receipt. Today is the 25th I needed the receipt by the 21st for my benefits. I asked again today for a receipt again I was told it would be 1 to 3 days. It sucks. But... I can see much better than I could. Out of pocket it cost me the same as having surgery on both eyes for cataracts and it took less than 2 minutes.
Jacqui Cook
We had such a good experience with the nursing. One nurse that went above and beyond named Martha. She made sure that my daughter was comfortable and not scared. She engaged with her and really had her best interest at heart. This nurse was absolutely phenomenal at her job!!
James Smith
It's clean. There is very little seating for people waiting for a patient. Very few place for people to set together. Which I get with COVID but I was there with family. No comfortable seating. Spectrum and Grand Valley surgical centers are more comfortable and have more to offer.
Phyllis Walton
I recently had bunion removal surgery here. The staff were all amazing. When I arrived I was somewhat nervous and it was a very calm nurse that checked me in and the entire environment is really calming. I think they do an amazing job and I would highly recommend them.
Reviews from Google Places for WALKER SURGICAL CENTER LLC. These are real experiences shared by patients.
Contact
Phone
(616) 588-6570Website
www.walkersurgicalcenter.com/locations/walker-surgical-center/?utm_source=gmb&utm_medium=yextYears in Operation
19 years
Est. 2007
Ownership
For-Profit
Accreditation
AAAHC
Operating Rooms
3
Specialties
Verify quality data on the official CMS source:
View on Medicare.govQuestions to Ask
- โขDoes my insurance cover this procedure here?
- โขWhat is the surgeon's experience with this procedure?
- โขWhat is the facility's hospital transfer rate?
- โขWhat anesthesia options are available?
- โขWhat is the recovery process and follow-up care?
- โขAre there pre-op requirements (labs, fasting, etc.)?