CDI TWIN CITIES ASC LLC

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Jessica Streech

Highly advise to avoid this place. Went with this company because an open MRI was needed. The scheduler asked plenty of questions about this, yet still scheduled me at a clinic without one. It was an hour and a half away and we didn’t find out until we got there. The front desk immediately caught on and was very kind. Sounds like this is an ongoing issue. We rescheduled at a different RAYUS location with the right machine, but had to reschedule. Two days before my appointment, I picked up the phone to call RAYUS and saw a text from them giving me options to confirm, reschedule, or cancel. I chose reschedule. Same text was received the next day. I chose the reschedule option again. Both times I received a prompt to call to choose a new date/time. I called a few days later and was lectured and hung up on for not rescheduling 24 hrs before. Per the scheduler, appointments can only be cancelled over the phone. They could not or would not remove me from the texting lists. I looked up their reviews and was horrified. I suggest anyone looking go anywhere else. At least visit the BBB website and peruse the complaints.

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Laura Popowski

What a wonderful experience from the minute you walk in and are greeted by Maddie at the front desk with her warm smile and welcoming personality.. When I went back for my MRI Leah was wonderful she makes you feel so comfortable and reassuring. There was also an excellent guy that was helping with the MRI everyone at this location is just wonderful Thank you for a comforting experience. Laura

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Wally Peters

They are the best, what i great team. I arrived 5 min. Late and I'm never late but they still made it work. Megan is the best. I have had the pleasure to work with her in the past. She is great with people and very caring. A+ thanks for still having a great team 👍

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Bee Furlong

Everyone from the billing department, scheduling to the radiologist and technician- they were excellent! I have never received such great care from a medical entity. Mohammed, Heather, and Diane were all really great in making sure I had results in a timely manner. I will be sending friends and family this way!

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Sheri Wilson

The staff were very kind and did all they could to make me comfortable. They were really helpful in every way. But sadly this was just an unusually painful experience for me because of my medical conditions and the way I had to lay flat on my back for a pelvic MRI. I was in about level 8 out of 10 pain the whole time because my medical conditions and my aging body simply couldn't tolerate laying in that position without feeling pain. The staff truly tried to do all they could to make me comfortable.