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Coleen K

I mistakenly paid too much for a procedure because I misread a bill sent to me in a text that I had a hard time seeing. When I pointed out my mistake they refused to refund my money.

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Mrs. Boss Lady Booth

Subject: Unacceptable Treatment at Your Facility I am writing to express my deep disappointment and frustration with the way I was treated during my recent interaction with your organization. As a hardworking American who unfortunately lacks health insurance, I reached out to your facility in the hopes of obtaining the assistance I desperately needed. However, instead of being met with compassion and understanding, I was made to feel like nothing more than a source of revenue. The financial coordinator, Judy, repeatedly pressured me to provide payment upfront, even before an appointment could be scheduled. Her relentless demands for money, money, money made it abundantly clear that your organization cares more about profits than the well-being of your patients. This is completely unacceptable. At a time when I was already feeling vulnerable and in need of help, I was treated like garbage, as if my concerns and struggles were of no importance to you. Many Americans, myself included, are facing difficult financial circumstances due to the lack of affordable healthcare options. We deserve to be treated with dignity and respect, not dismissed as mere dollar signs. I urge you to reevaluate your policies and the way your staff interacts with patients in need. Healthcare should be about providing care and support, not exploiting people's misfortunes. I sincerely hope that you will take this feedback to heart and make the necessary changes to ensure that no one else has to endure the same callous treatment that I experienced. Sincerely, Michelle Booth

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Kathy Stadie

I had a surgery scheduled for 11.13.23 according to paperwork they provided me but scheduled in their system for 11.14.23. My husband and I both took the day off. When i arrive the rude lsdy who made the appointment was like hope you didn't come in from out of town. No sorry, just total rudeness!iwscheduled the surgery

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Bill Fines

No written review provided

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Michelle Roupe

Horrible, crooked, and unethical.