NORTH COUNTRY ORTHOPAEDIC AMBULATORY SURGERY CENTER LLC is a Medicare-certified ambulatory surgery center located in WATERTOWN, NY, offering same-day outpatient surgical procedures. Google rating: 3.2 out of 5 from 147 reviews.

NORTH COUNTRY ORTHOPAEDIC AMBULATORY SURGERY CENTER LLC

watertown, NYMedicare Certified

Location & Directions

Address

1571 WASHINGTON ST SUITE 202

WATERTOWN, NY

Service Area

This provider serves patients in WATERTOWN and surrounding areas in NY.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

Knee ArthroscopyA camera and small instruments are inserted through incisions the size of a buttonhole to repair cartilage, trim a torn meniscus, or remove loose fragments. Because the joint is not opened fully, recovery is far faster than traditional open knee surgery.Shoulder ArthroscopyUses a small camera and instruments through tiny incisions to repair the shoulder joint — commonly for impingement, labral tears, or damaged cartilage. Most patients go home the same day and begin physical therapy within the first week.ACL ReconstructionRebuilds the torn anterior cruciate ligament using a graft, since a fully torn ACL does not heal on its own. The surgery itself is outpatient, but returning to cutting and pivoting sports typically takes nine to twelve months of structured rehabilitation.Rotator Cuff RepairReattaches torn tendons in the shoulder to the bone. Pain relief often comes well before strength does — a sling is typical for several weeks and full recovery commonly takes four to six months, with physical therapy doing much of the work.Carpal Tunnel ReleaseCuts the ligament pressing on the median nerve at the wrist to relieve numbness, tingling, and night pain in the hand. The procedure takes about 15 minutes under local anesthesia. Night symptoms often improve immediately; grip strength returns over several weeks.Joint ReplacementDamaged joint surfaces are replaced with implants, most commonly at the knee or hip. Once exclusively a hospital procedure, selected healthy patients now have this done at surgery centers and go home the same day with a structured recovery plan.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Patient Experience Scores

Overall: 96/100 (+3 vs natl avg 93)

Based on 58 surveys · 33% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
96+3 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
98+6 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
99+3 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
97+3 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Google Reviews

3.2
147 reviews
Garry Barker

Garry Barker

Have been with NCO for 50 years had great luck with them. Had shoulder surgery last November Dr Hettric did justice can't complain love her work but I've had NCO cancel three appointments at the last minute twice when i was on my way there for evaluation in the last two months. Kyle Grant called last time left me a call back number have called him twice left him a message Never has called back. I will start looking for care elsware. North Star has killed the service you used to get.

Verified Google review
Jaimie Myrick

Jaimie Myrick

My husband has been there THREE TIMES in THREE DAYS!! They are not good at listening to their patients without dismissing them like they don’t matter. We called at 7AM to the on call doctor. We were told to come in exactly at 8AM & we would be seen. We get here at 8AM, get brought back to the room for wrapping the cast, they take it off & tell us Dr. Schultz would be in around 8:30AM. Well, here we are at 9:10AM, still no doctor, no new cast. I can’t even get ahold of the clinic manager Kyle Grant on the phone. This is a joke of a “medical practice” & they should really reconsider their staff. Wish there was another office who would take workers compensation so we didn’t have to deal with incompetent doctors and nurses.

Verified Google review
Kari Elderbroom

Kari Elderbroom

For 5 months prior to getting a referral to the North Country Orthopedic Group I was living daily with excruciating pain. My neurologist highly recommended Dr. Baird and I was given a referral to see him for my L4/L5 herniated discs that were causing severe sciatic pain. From the moment I walked into the office everyone I encountered from the receptionists, the nurses, to the radiologist that did my MRI were the kindest and most empathetic staff. Then I had the honor of meeting Dr. Baird who was to be my surgeon. Hands down Dr. Baird is down to earth, compassionate and the best at what he does. He assured me that after my discectomy that I was going to feel like a new person and that my pain would be gone and he delivered on that. The discectomy procedure done my Dr. Baird has literally given me my hope and life back. 💯 highly recommend this Orthopedic group.

Verified Google review
Anna Trombley

Anna Trombley

I always gets professional care here and feel I am being herd and full informed as a patient. Hard to get into it is a busy place. Call sooner than later to get an appointment. They are backed up and change appointments frequently.

Verified Google review
Chris Hemeke

Chris Hemeke

As a parent and healthcare professional, I strongly advise against this clinic for pediatric injuries. My child has suffered a back injury since before summer, missing school and sports activities. We’ve had only one in-person appointment; every subsequent one, including today’s, was rescheduled without any notification—no calls or voicemails reached us (phone records confirm this). Scheduler “Jade” argued dismissively and transferred me to a manager’s voicemail. They push telehealth, which can’t assess healing, and threaten mandatory physical therapy for clearance despite just two visits and no imaging in over two months. This incompetence wastes time, money, gas, and hope—avoid at all costs for your child’s sake.

Verified Google review

Reviews from Google Places for NORTH COUNTRY ORTHOPAEDIC AMBULATORY SURGERY CENTER LLC. These are real experiences shared by patients.

Contact

Years in Operation

23 years

Est. 2003

Ownership

For-Profit

Accreditation

AAAHC

Operating Rooms

2

Specialties

Orthopaedic Surgery
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • Does my insurance cover this procedure here?
  • What is the surgeon's experience with this procedure?
  • What is the facility's hospital transfer rate?
  • What anesthesia options are available?
  • What is the recovery process and follow-up care?
  • Are there pre-op requirements (labs, fasting, etc.)?