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R W

Dr Kratzer is very nice, she listens, she's gentle and understanding and made me feel comfortable. If your a female going through a colonoscopy she's the one you want.

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Kristy Conover

Recently moved here from out of state. I called this office to make a new patient apt twice - First attempt they took my info, told me they would send me to the person who schedules but she was at lunch this was 1pm so leave a voice mail so I did , this was Mon Jan 5th- Today, Jan 12th I called and was told the same thig except this lady said I will schedule you, then got back on the phone and said she would send me to the lady that does this but she was at lunch so leave a voicemail, this was at 11:45 am this time. I left a voicemail and still no call. So this place Will Not be getting my business. I work in the medical field and this kind of customer service is horrible. They need to train their staff better and make sure their staff follows up with Clients. Especially at a specialist office, some procedures can't be put on hold. Their lack of urgency SPEAKS VOLUMES about this office. Wouldn't recommend wasting your time if your looking for a new Dr.

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Sandy H

Dr Sturgis is one of the best. Easy to talk with and explains everything very well about what is going on with you. Highly recommend. Very clean office and staff is very nice.

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Elizabeth Slater

My experience was what I call, "Hurry Up and Don't Waste My Time." While the nurse took me to the prep room I told her I had a bad knee cause she had to wait for me to catch up to her. She told me to put on the gown. Then about 2 minutes later she asked me if I was finished, which I wasn't. I felt rushed. I was pretty nervous, being I am 75 yrs old and had never had this done before. I guess they assumed I had. They put in an IV and wheeled me into the procedure room. The anesthesiologist asked me if I ever had a bad reaction to anesthesia. I told her no. I asked her how long the procedure would be, she told me and then said to lay on my side. Dr Fountain came in and introduced herself. She asked me if I'd ever had a colonoscopy before. I said no, just a colloguard. That's when she said their error rate was about 15%. The next thing I hear is,"Elizabeth, wake up." They promptly wheeled my bed into the prep room removed my IV and told me I was all done and I could get dressed. At this point I'm still very groggy. While I'm getting dressed, they again asked me, "Are you dressed yet?" After I was finished dressing the nurse gave me paperwork with pictures that showed what they had done and what they found. The Doctor never came in to let me know anything. The nurse said you're free to go and again walked far in front of me while I tried to keep my balance. We found my husband in our car waiting for a phone call they said they would call him when I was finished. NO CALL! He was very surprised when he saw me walking out of the building without a wheelchair or any assistance. I know it was just a colonoscopy, but the whole process was unsafe, rushed and unprofessional. I would never recommend this place to anyone.

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Kim Peacock

Dr. Sturgis is a wonderful doctor. He very knowledgeable and professional, yet caring and involved. I went through a few gastroenterologists before I found him. I feel blessed and safe knowing he's taking care of my post cancer issues. I cannot stop until I mention his staff. They are great! Always a smile and do their best to make you comfortable. It's a win win!!