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Ashley Massey

Very satisfied with this place. Answered all my questions and concerns I had about my surgery. The staff is awesome. From checking in to checking out, everyone was so nice and so helpful!

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Deborah Carkonen

I’m had lasers surgery 12//2:6/25? Everything seem to go except for the fact that I was prescribed cephalexin / And Cippro I bought had a violent reaction . I stopped taking the antibiotics and my body seem to calm down. . One thing I would like to Bring to the surgery centers attention , From the time I walked in and was greeted from the receptionist to the nurses to the doctor. I have an impeccable Care. There was one incident that could have gone a lot better. When I was taking back into the operating room, there was two nurses, One was fumbling putting the oxygen mask on my face , It was not streaming. I tried to tell her I’m having a hard time breathing. The next thing I know she was saying to the other nurse, you might need to hold her arm . It was a scary situation. In my opinion, she could have had more compassion and empathy and listen to me more. It felt very claustrophobic. The next thing I know I was out like a light. I think she was Rushing And that shouldn’t be in the medical field. The patient should come first being calm and feeling your ease to go to sleep to have the procedure done should always be the Priority. The manager Tabitha was great in the recovery room. I think the stress should be spoken to, So that someone else doesn’t have to go through this. Sincerely, Deborah Carkonen 3/18/1958 Dr Honiker

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Estevan Morales

Staff was friendly, addressed you by your name, place was tidy, constantly asked about pain and if I was comfortable and even gave me a warm blanket bc I was shivering from the iv bag. Check in was easy and quick and the staff even participated in my post anesthesia jokes (I asked the nurse if she was cheating on me because she said she had to check on another patient)😭

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Kate Freeman

Both of my very small children have had surgery at the surgicenter. The staff from start to finish are absolutely amazing. Each and every one of them have a smile on their faces and are kind. The facility is very clean. They keep you updated throughout surgery through texting and on a TV screen in the waiting room. I would definitely recommend to family and friends.

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J G

We were told to arrive at 6am, we didn’t get seen till 7pm and than met surgeon at about 8:00am, started right after that. I was expecting it to take about a hour as they said it could but the nurse who wasn’t very friendly we had at the end who was Emily, said it took about 30 minutes. Any question I had she seemed to have a little bit of an attitude by not paying me any mind, trying to ignore me, walking away and mumbling in the hallway to others or just staring at me like me talking or having a question about my child’s care annoyed her. Minimal she answered and most was she didn’t know or she completely walked off. Emily’s bedside manner was extremely poor especially at a vulnerable time. It seems she needs to work on her people skills if she’s going to be working with families or anyone in general with questions or concerns especially regarding a child having surgery. Parents asking questions shouldn’t annoy you because that’s 1000% how it came off like it wasn’t okay for me to ask a question. Also, I believe I could hear my child crying an hour or so before we were finally called back to see him an it was traumatic, especially for him and as he was in a lot of pain. I was not expecting him to be screaming an crying in pain immediately after waking up from general anesthesia. The surgeon -all was well and seemed to go rather quickly and explained well afterwards though was quick at first talk. Felt a little hurried at the beginning after we waited 2 hours. But I pray the care received went smoothly & well and not rushed. But highly dissatisfied with the mannerism of the last nurse Emily we received, she even turned her back and started with another patient while we were still there. An it was just towards me, she was okay towards my child and spoke to him decently while I was there. But I don’t understand the pain level he was in for a procedure like this for a small child immediately afterwards and how traumatic it ended up being for him and us. Or why we didn’t get a text when the procedure was done but did when it started and to go to a waiting room to speak to surgeon than to go to our child’s room, as we were going to walk to him we met the surgeon an were able to speak before seeing him, but how long was he there awake and scared an in pain an why weren’t we there for him to wake to or sooner after? An for Emily to say it just depends on the anesthesiologist you get an how much drugs they give you, varies. Due to me asking about how come he was the way he was an not more relaxed an sleepy. That concerned me a little.