CAROLINA MOUNTAIN GASTROENTEROLOGY ENDOSCOPY CENTER LLC is a Medicare-certified ambulatory surgery center located in HENDERSONVILLE, NC, offering same-day outpatient surgical procedures. Google rating: 3.5 out of 5 from 161 reviews.
CAROLINA MOUNTAIN GASTROENTEROLOGY ENDOSCOPY CENTER LLC
Location & Directions
Service Area
This provider serves patients in HENDERSONVILLE and surrounding areas in NC.
Contact this surgery center for service area details
Note on Service Area
This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.
Procedures Performed
Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.
Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.
Patient Experience Scores
Overall: 96/100 (+3 vs natl avg 93)Based on 85 surveys · 38% response rate
OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.
Safety Metrics
Safe Surgery Checklist: 98.6% (natl avg ~97%)Safe Surgery Checklist
% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.
98.6%
natl avg ~97%
Hospital Transfer Rate
% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.
0.13%
natl avg ~1.0%
Patient Fall Rate
% of patients who experienced a fall resulting in injury. Lower is better.
0.03%
natl avg ~0.1%
Affiliated Surgeons
Surgeons affiliated with this facility based on NPPES NPI registry data.
ANDREW IAN RACKOFF, M.D.
Gastroenterology
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ARSHAK SARGSYAN, ANP
Physician Assistant
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BERNARDINO P BOBO, LPN
164W00000X
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CARL PETER STAMM, MD
Gastroenterology
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DAVID RYBNICEK, M.D.
Gastroenterology
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DONALD RICHARD VARNER, MD
Gastroenterology
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+ 8 more affiliated surgeons on record
Surgeon affiliations are sourced from CMS NPPES data and may not reflect current practice arrangements. Contact the facility to confirm.
Preparing for Your Procedure
Guides covering what to expect before, during, and after outpatient surgery.
Explore More Surgery Centers
Compare this facility with others nearby.
Google Reviews
Robert Friend
I have nothing but good things to say. This practice is very nice. The people are extremely attentive, and the staff couldn't of been more professional. As a person with a history of these types of procedures, I can say this was my best experience. My only complaint is in not receiving communication about upcoming appointments, confirming the appointment, etc. One I made the appointment I never received any of the follow up reminders about the appointment. I brought this to the staffs attention and was assured that was being addressed. But the experience was worthy of 5 stars.
Laney Burch
The doctor who did my endo was amazing. However my experience since has been far from great… I was sent a bill FOR THE SAME PROCEDURES same codes and all one was from DHP and one from CMG… they Hd billed my insurance under both so I peer $1700 which is odd I already paid a deposit which I was informed would go toward my deductible (the deductible being $1200) now I understand there is sometimes a miss communication but I have BEEN CALLING FOR OVER A YEAR. To try and pay this bill or get any answers. No one will talk to me.
Dan C
Quick, great experience. Everyone was great! Made a difficult procedure easy. Dr. Rackoff amd the team was amazing. Great experience from start to finish. Thanks for the great care! I would recommend them highly.
Lori Higgins
I was hesitant to go to CMG due to the issues people have written about in these reviews but so far I have received stellar service. The scheduling was fine, the front office was excellent and the nurses and doctor were very caring and professional. The nurse who brought me to the back and prepped me was wonderful. Her name is Becky. She set me at ease right away and even brought me two warm blankets. My anesthesiologist nurse was very sweet too. Everyone put me right at ease. I met the doctor (Dr Rakoff) before the procedure and he was also kind and professional. I have zero complaints about CMG and would definitely recommend them. Thank you!
Paulette Dudley
I received great care at CMG/DHP. I was dreading getting the IV, but from the moment I met Ellie I felt at ease. She was thoughtful, kind, professional, and did an excellent job. Dr. Rackoff, Bernard the nurse, and the amazing anesthesiologist with the cool pink glasses (whose name escapes me) also did a wonderful job. It was totally worth the drive to Hendersonville. A big thank you to the whole team! You guys rock!
Reviews from Google Places for CAROLINA MOUNTAIN GASTROENTEROLOGY ENDOSCOPY CENTER LLC. These are real experiences shared by patients.
Contact
Phone
(828) 696-3099Website
www.ncdhp.com/Years in Operation
19 years
Est. 2007
Ownership
For-Profit
Operating Rooms
2
Specialties
Verify quality data on the official CMS source:
View on Medicare.govQuestions to Ask
- •Does my insurance cover this procedure here?
- •What is the surgeon's experience with this procedure?
- •What is the facility's hospital transfer rate?
- •What anesthesia options are available?
- •What is the recovery process and follow-up care?
- •Are there pre-op requirements (labs, fasting, etc.)?