ENDOSCOPY CENTER OF LAKE NORMAN LLC is a Medicare-certified ambulatory surgery center located in HUNTERSVILLE, NC, offering same-day outpatient surgical procedures. Google rating: 4.0 out of 5 from 16 reviews.

ENDOSCOPY CENTER OF LAKE NORMAN LLC

huntersville, NCMedicare Certified

Location & Directions

Address

16525 HOLLY CREST LANE SUITE 200

HUNTERSVILLE, NC

Service Area

This provider serves patients in HUNTERSVILLE and surrounding areas in NC.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

ColonoscopyA flexible camera examines the full length of the colon to screen for cancer and remove polyps before they become cancerous. Done under sedation, it typically takes 30 to 60 minutes. The bowel prep the day before is the part most patients find hardest.Upper Endoscopy (EGD)A thin camera passed through the mouth examines the esophagus, stomach, and the first part of the small intestine. Used to investigate persistent heartburn, difficulty swallowing, unexplained bleeding, or abdominal pain. Usually takes 15 to 30 minutes under sedation.Flexible SigmoidoscopyExamines the lower portion of the colon only, rather than its full length. Preparation is lighter than a full colonoscopy and sedation is sometimes unnecessary, but it cannot detect problems higher in the colon.Capsule EndoscopyYou swallow a vitamin-sized camera that photographs the small intestine as it passes through — a region that standard scopes cannot easily reach. There is no sedation and no recovery. The capsule passes naturally, and images are reviewed after the fact.ERCPCombines endoscopy and X-ray imaging to diagnose and treat blockages in the bile and pancreatic ducts, most often gallstones stuck in a duct. Unlike a routine endoscopy, it carries a meaningful risk of pancreatitis afterward, so it is used when treatment is likely rather than for screening alone.Hemorrhoid TreatmentShrinks or removes swollen veins in the rectum and anus using rubber band ligation, injection, or surgical removal depending on severity. Banding is quick and typically requires no anesthesia; surgical removal is more effective for advanced cases but recovery is noticeably more uncomfortable.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Patient Experience Scores

Overall: 95/100 (+2 vs natl avg 93)

Based on 59 surveys · 31% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
95+2 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
93+1 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
98+2 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
96+2 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Safe Surgery Checklist: 87.2% (natl avg ~97%)

Safe Surgery Checklist

% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.

87.2%

natl avg ~97%

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.03%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.03%

natl avg ~0.1%

Patient Burn Rate

% of patients who experienced a burn during their procedure. Lower is better.

0.00%

natl avg ~0.03%

Wrong Site Surgery Rate

% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.

0.00%

natl avg ~0.01%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Google Reviews

4
16 reviews
Anthony Phillips

Anthony Phillips

Endoscopy Center of Lake Norman deserves 10 Stars! I had my first ever procedure yesterday. Additionally, I have never been through ANY medical procedure, which added to my anxiety. The Team was very friendly, professional and put me at ease. The procedure went smoothly to the point that I truly do not remember anything. I no longer have fears and will be back to have this Team handle my next visit. I 1000% recommend this group and center.

Verified Google review
Mike F

Mike F

The Endoscopy Center of Lake Norman was outstanding from pre-op support, to the procedure and post-op follow up. The procedure room was very clean. Dr Josephson, Kerrie, Tracy and Whitney were very professional. Dr Josephson personally called my wife while I was transported to recovery, explaining the results of the procedure and discharge instructions to her. My anesthesiologist was outstanding and clearly explained the process she was administering. The recovery area and discharge instructions were thorough. Jodi called me 3 days after the procedure to ensure I was doing OK.

Verified Google review
Carolyn Johnson

Carolyn Johnson

I was so nervous about the sedation part of the colonoscopy. The nurses were very understanding and supportive and I could not have asked for a better group of people. The actual procedure literally happened within 20 minutes and I have zero recollection. I woke up immediately afterwards with no discomfort at all. Kudos to Cheryl, Tracy and Melissa and of course Dr Nangia for your professionalism. I would recommend this establishment for anyone requiring a colonoscopy.

Verified Google review
Sherry Lewis

Sherry Lewis

I had my colonoscopy done here and the staff was absolutely phenomenal. Jenni, Jodi, Teresa, and Brenda was great. This was my very first colonoscopy and I was nervous. They calmed my fears, and this made the procedure better. Dr. Steven Josephson was great and he had awesome bedside manners. I appreciate the staff! Please keep up the good work. Lastly, I would have given them a 5 star but I had to wait an hour past my appointment time to even get to the back to get prepped. As we all know, getting ready for the procedure isn't easy so sitting for an hour was a little uncomfortable. Overall my experience was great!!

Verified Google review
Cindy Abel

Cindy Abel

I had a procedure yesterday and I'd like to say thank you to the team of nurses, and Dr. John Moore, for the kindness I received. My nurse, Melissa was the sweetest, very kind and warm. The nurse anesthetist was beyond sweet and very reassuring. I would highly recommend this facility.

Verified Google review

Reviews from Google Places for ENDOSCOPY CENTER OF LAKE NORMAN LLC. These are real experiences shared by patients.

Contact

Years in Operation

14 years

Est. 2012

Ownership

For-Profit

Accreditation

Joint Commission

Operating Rooms

2

Specialties

Gastroenterology
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • Does my insurance cover this procedure here?
  • What is the surgeon's experience with this procedure?
  • What is the facility's hospital transfer rate?
  • What anesthesia options are available?
  • What is the recovery process and follow-up care?
  • Are there pre-op requirements (labs, fasting, etc.)?