ENDOSCOPY CENTER OF LAKE NORMAN LLC is a Medicare-certified ambulatory surgery center located in HUNTERSVILLE, NC, offering same-day outpatient surgical procedures. Google rating: 4.0 out of 5 from 16 reviews.
ENDOSCOPY CENTER OF LAKE NORMAN LLC
Location & Directions
Service Area
This provider serves patients in HUNTERSVILLE and surrounding areas in NC.
Contact this surgery center for service area details
Note on Service Area
This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.
Procedures Performed
Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.
Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.
Patient Experience Scores
Overall: 95/100 (+2 vs natl avg 93)Based on 59 surveys · 31% response rate
OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.
Safety Metrics
Safe Surgery Checklist: 87.2% (natl avg ~97%)Safe Surgery Checklist
% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.
87.2%
natl avg ~97%
Hospital Transfer Rate
% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.
0.03%
natl avg ~1.0%
Patient Fall Rate
% of patients who experienced a fall resulting in injury. Lower is better.
0.03%
natl avg ~0.1%
Patient Burn Rate
% of patients who experienced a burn during their procedure. Lower is better.
0.00%
natl avg ~0.03%
Wrong Site Surgery Rate
% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.
0.00%
natl avg ~0.01%
Preparing for Your Procedure
Guides covering what to expect before, during, and after outpatient surgery.
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Compare this facility with others nearby.
Google Reviews
Anthony Phillips
Endoscopy Center of Lake Norman deserves 10 Stars! I had my first ever procedure yesterday. Additionally, I have never been through ANY medical procedure, which added to my anxiety. The Team was very friendly, professional and put me at ease. The procedure went smoothly to the point that I truly do not remember anything. I no longer have fears and will be back to have this Team handle my next visit. I 1000% recommend this group and center.
Mike F
The Endoscopy Center of Lake Norman was outstanding from pre-op support, to the procedure and post-op follow up. The procedure room was very clean. Dr Josephson, Kerrie, Tracy and Whitney were very professional. Dr Josephson personally called my wife while I was transported to recovery, explaining the results of the procedure and discharge instructions to her. My anesthesiologist was outstanding and clearly explained the process she was administering. The recovery area and discharge instructions were thorough. Jodi called me 3 days after the procedure to ensure I was doing OK.
Carolyn Johnson
I was so nervous about the sedation part of the colonoscopy. The nurses were very understanding and supportive and I could not have asked for a better group of people. The actual procedure literally happened within 20 minutes and I have zero recollection. I woke up immediately afterwards with no discomfort at all. Kudos to Cheryl, Tracy and Melissa and of course Dr Nangia for your professionalism. I would recommend this establishment for anyone requiring a colonoscopy.
Sherry Lewis
I had my colonoscopy done here and the staff was absolutely phenomenal. Jenni, Jodi, Teresa, and Brenda was great. This was my very first colonoscopy and I was nervous. They calmed my fears, and this made the procedure better. Dr. Steven Josephson was great and he had awesome bedside manners. I appreciate the staff! Please keep up the good work. Lastly, I would have given them a 5 star but I had to wait an hour past my appointment time to even get to the back to get prepped. As we all know, getting ready for the procedure isn't easy so sitting for an hour was a little uncomfortable. Overall my experience was great!!
Cindy Abel
I had a procedure yesterday and I'd like to say thank you to the team of nurses, and Dr. John Moore, for the kindness I received. My nurse, Melissa was the sweetest, very kind and warm. The nurse anesthetist was beyond sweet and very reassuring. I would highly recommend this facility.
Reviews from Google Places for ENDOSCOPY CENTER OF LAKE NORMAN LLC. These are real experiences shared by patients.
Contact
Phone
(704) 377-4009Website
www.charlottegastro.com/Years in Operation
14 years
Est. 2012
Ownership
For-Profit
Accreditation
Joint Commission
Operating Rooms
2
Specialties
Verify quality data on the official CMS source:
View on Medicare.govQuestions to Ask
- •Does my insurance cover this procedure here?
- •What is the surgeon's experience with this procedure?
- •What is the facility's hospital transfer rate?
- •What anesthesia options are available?
- •What is the recovery process and follow-up care?
- •Are there pre-op requirements (labs, fasting, etc.)?