PARDEE AMBULATORY SURGERY CENTER LLC DBA THE SURGERY CENTER AT MILLS RIVER is a Medicare-certified ambulatory surgery center located in MILLS RIVER, NC, offering same-day outpatient surgical procedures. Google rating: 4.3 out of 5 from 6 reviews.

PARDEE AMBULATORY SURGERY CENTER LLC DBA THE SURGERY CENTER AT MILLS RIVER

mills river, NCMedicare Certified

Location & Directions

Address

3831 BOYLSTON HIGHWAY

MILLS RIVER, NC

Service Area

This provider serves patients in MILLS RIVER and surrounding areas in NC.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Patient Experience Scores

Overall: 98/100 (+5 vs natl avg 93)

Based on 42 surveys · 14% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
98+5 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
99+7 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
100+4 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
97+3 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.07%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.07%

natl avg ~0.1%

Patient Burn Rate

% of patients who experienced a burn during their procedure. Lower is better.

0.00%

natl avg ~0.03%

Wrong Site Surgery Rate

% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.

0.00%

natl avg ~0.01%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Google Reviews

4.3
6 reviews
Linette McMurray

Linette McMurray

My 14 year old had surgery on her hand today, minor procedure. But mommas nerves and her nerves were still on high. The surgical team and doctor Riley came in and spoke with us and I cant express my gratitude enough. They were amazing. They boosted her spirits and even took a group selfie on her phone in the or. Hands down amazing group. Dr. Mason was not only hilarious but really made the process so much easier. Thank you !!!!

Verified Google review
James Gravely

James Gravely

My father in law had surgery here and we could not have asked for a better experience. The front desk staff were very kind and informative. The nurse, I believe Vicki was her name, started an IV perfectly on him and he does not have easy veins! The OR staff were amazing! The recovery area nurses were not only knowledgeable, but had the best attitudes and made us feel so comfortable. I will definitely recommend this place to others who need professional, effective, and loving care.

Verified Google review
jeffrey Moore

jeffrey Moore

This makes the second time in 4 months that I had to have surgery here. Everyone that worked with me were very professional and polite. I would definitely use this place again. I just hope I don’t have to. Thank you all.

Verified Google review
Zan Iqbal

Zan Iqbal

I had an amazing time at this surgery center. The nurses were amazing and very kind. The process was super easy and everyone I met was extremely kind and easygoing. I would 1000% recommend this facility to anyone!

Verified Google review
BR W

BR W

If I could give a zero star for this experience, I would. The mentality of the facility seems to be; we can stick you as many times as necessary to get an iv. Instead of using patients as a human pin cushion, why not get some trained staff or a professional phlebotomist. The multiple bruises on this arm are a disgrace to the medical profession. I have never seen such a disregard for human suffering.

Verified Google review

Reviews from Google Places for PARDEE AMBULATORY SURGERY CENTER LLC DBA THE SURGERY CENTER AT MILLS RIVER. These are real experiences shared by patients.

Contact

Accreditation

ACHC

Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • Does my insurance cover this procedure here?
  • What is the surgeon's experience with this procedure?
  • What is the facility's hospital transfer rate?
  • What anesthesia options are available?
  • What is the recovery process and follow-up care?
  • Are there pre-op requirements (labs, fasting, etc.)?