NOVANT HEALTH BRUNSWICK ENDOSCOPY CENTER is a Medicare-certified ambulatory surgery center located in WINSTON SALEM, NC, offering same-day outpatient surgical procedures. Google rating: 4.7 out of 5 from 14 reviews.

NOVANT HEALTH BRUNSWICK ENDOSCOPY CENTER

winston salem, NCMedicare Certified

Location & Directions

Address

2085 FRONTIS PLAZA BLVD

WINSTON SALEM, NC

Service Area

This provider serves patients in WINSTON SALEM and surrounding areas in NC.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

ColonoscopyA flexible camera examines the full length of the colon to screen for cancer and remove polyps before they become cancerous. Done under sedation, it typically takes 30 to 60 minutes. The bowel prep the day before is the part most patients find hardest.Upper Endoscopy (EGD)A thin camera passed through the mouth examines the esophagus, stomach, and the first part of the small intestine. Used to investigate persistent heartburn, difficulty swallowing, unexplained bleeding, or abdominal pain. Usually takes 15 to 30 minutes under sedation.Flexible SigmoidoscopyExamines the lower portion of the colon only, rather than its full length. Preparation is lighter than a full colonoscopy and sedation is sometimes unnecessary, but it cannot detect problems higher in the colon.Capsule EndoscopyYou swallow a vitamin-sized camera that photographs the small intestine as it passes through โ€” a region that standard scopes cannot easily reach. There is no sedation and no recovery. The capsule passes naturally, and images are reviewed after the fact.ERCPCombines endoscopy and X-ray imaging to diagnose and treat blockages in the bile and pancreatic ducts, most often gallstones stuck in a duct. Unlike a routine endoscopy, it carries a meaningful risk of pancreatitis afterward, so it is used when treatment is likely rather than for screening alone.Hemorrhoid TreatmentShrinks or removes swollen veins in the rectum and anus using rubber band ligation, injection, or surgical removal depending on severity. Banding is quick and typically requires no anesthesia; surgical removal is more effective for advanced cases but recovery is noticeably more uncomfortable.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Patient Experience Scores

Overall: 97/100 (+4 vs natl avg 93)

Based on 476 surveys ยท 27% response rate

OAS CAHPS scores are linear means (0โ€“100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
97+4 vs national avg (93)
0โ†‘ natl avg100
Would RecommendPatients who would definitely recommend this facility
96+4 vs national avg (92)
0โ†‘ natl avg100
StaffPatients who rated staff care and professionalism highly
99+3 vs national avg (96)
0โ†‘ natl avg100
CommunicationPatients who felt staff communicated well about their care
97+3 vs national avg (94)
0โ†‘ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0โ€“100 scale.

Safety Metrics

Safe Surgery Checklist: 99.3% (natl avg ~97%)

Safe Surgery Checklist

% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.

99.3%

natl avg ~97%

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.03%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.00%

natl avg ~0.1%

Patient Burn Rate

% of patients who experienced a burn during their procedure. Lower is better.

0.00%

natl avg ~0.03%

Wrong Site Surgery Rate

% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.

0.00%

natl avg ~0.01%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Google Reviews

4.7
14 reviews
Tee Leffin

Tee Leffin

Everyone is so nice, the nurse, the anaesthesiologist was so kind, he even brought warm blankets for me while in surgery and Dr Hoo Fatt was very professional and caring.

Verified Google review
Deborah Sherman

Deborah Sherman

First time having this procedure. What a wonderful experience it was The nurses were just absolutely amazing, patient kind knowledgeable it was a wonderful first time experience thank you all so much!

Verified Google review
Janette Wells

Janette Wells

Everyone here is so friendly. They helped me to feel comfortable and eased my nerves about the procedure. Dr and staff were excellent. Thank you!

Verified Google review
Sandra Brown

Sandra Brown

Experience with this practice has been positive. Staff is friendly and professional. Teresa (scheduler) and Kathy W RN went over and beyond to help me access needed services. Dr. Holt was very attentive although due to scheduling, Dr. Andrews conducted the test at the hospital. Dr. Andrews was excellent - attentive and helpful in explaining results and next steps. Kudos to all the healthcare professionals at this practice and hospital surgical center. Good collaboration and communication experienced and I would recommend.

Verified Google review
Kathy Kelly

Kathy Kelly

From the minute I walked in until I left, these people could not have been more accommodating or nicer. I was very apprehensive and they were wonderful. The nurses were extremely kind. Everything was explained fully to me about my procedure. I met every person involved in my care before the procedure and they answered all questions. Dr. Rice was my doctor and could not have been any nicer or more professional. My experience here was great. Thank you. We are so fortunate to have this facility here. I highly recommend!!

Verified Google review

Reviews from Google Places for NOVANT HEALTH BRUNSWICK ENDOSCOPY CENTER. These are real experiences shared by patients.

Contact

Years in Operation

8 years

Est. 2018

Ownership

Non-Profit

Operating Rooms

2

Specialties

Gastroenterology
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • โ€ขDoes my insurance cover this procedure here?
  • โ€ขWhat is the surgeon's experience with this procedure?
  • โ€ขWhat is the facility's hospital transfer rate?
  • โ€ขWhat anesthesia options are available?
  • โ€ขWhat is the recovery process and follow-up care?
  • โ€ขAre there pre-op requirements (labs, fasting, etc.)?