PROGRESSIVE SURGICAL INSTITUTE ABE INC

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Inna Zalutsky

Brought my mom in for a glaucoma follow up. 3pm appointment. The receptionist told us that dr Thomas was an hour behind. I had asked right away why the patients were not contacted?! I have another parent in wheelchair at home! We were not seen 3 hours later!i wish I could put a negative rating not a 1.

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caridad hernandez

Terrible! Staff is Rude and unprofessional. They have mask mandatory which they should call all patients and inform. They are selling mask. They made an elderly man who could barely walk go back to his car b/c he didn’t have a mask and didn’t have $1 to purchase. Absolutely Rude and terrible. Their wait time is ridiculous. Plan ahead people.

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Angelina Santana

I scheduled for a much needed second opinion ,2 weeks before my eye surgery. I requested a few hours off from my job aka income to arrive at office with a receptionist who looked dirty w holes in her shirt and to tell me there was a glitch in system my appointment was to be cancelled . The staff was unprofessional did not care about my need for this appt nor time wasted . Walked out !!! NEVER AGAIN !!!!

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Mel A

What a huge disappointment this facility turned out to be. There is no time or care taken when seeing patients. The entire process is rushed. The staff is rude and unprofessional; clearly very unhappy. You feel like you’re in a factory with how you are ushered around to different “stations”. Due to the poor quality of care my eyes were “dilated” and I was seen by the doctor less than 5 minutes after the drops & before the dilation even took effect. It wasn’t until I was outside waiting for my ride, without protective eyewear that my eyes were truly dilated. That’s right they offered nothing to shade my eyes as is a standard practice, or so one would think. Prescription provided was not consistent with what I was told to my in the room by the doctor. When I questioned this with staff I was disregarded. If you care about your eye health I would not go here.

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Julie Tyson

Hi. I ordered glasses for my 2 year old. The optician there did not know how to properly fit my son with the correct glasses. He's my first in glasses. I did not know how to get the correct size. I ordered a size too large and not generally the right shape for a toddler. I went back to exchange them and they would not do this. My son need his glasses. It's a medical device. Would you deny returning hearing aids if they did not fit?