ORTHOPAEDIC SURGERY CENTER AT BRYN MAWR HOSPITAL

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robert videtto

I had an amazingly good experience here! From the Receptionist to my surgeon and everyone in between you people were amazing. I can highly recommend everyone here so nice and caring and professional!

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John Farley

I cannot say enough good things about my experience at the Bryn Mawr Surgery Center. From my phone conversation two days prior explaining what time to come and what the expected time schedule would be. Upon my arrival I was met by Danell who was very pleasant and checked me in. A short time later a RN named Maryann escorted me inside and started to process. She was very professional and answered all my questions while she went about her duties in getting me ready for surgery. While there I was met by the RN Sara who informed me she was the OR nurse who would be in the OR during the procedure. I then met the Dr and nurse Deb from the Anesthesia Department. Dr Jones arrived went over what he was going to do while marking my hand in preparation for surgery. I was then rolled into the OR and introduced to the OR team. RN Deb administered the injection that put me under while Dr Jones did his professional procedure. When I woke up I was rolled into recovery and met by RN Barb. She explained the procedure for checking out and instructions while at home. I was then taken by wheelchair to exit and met by my wife. I was very happy to have the afore mentioned professionals as a part of my experience. Thank you very much. John R Farley

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Marissa Ziegler

I normally don't share reviews but I could not have been more pleased with my experience here. Everyone from Dannell checking us in at the front desk, the pre-operative, operative & post operative staff - absolutely everyone we interacted with was pleasant, took time to answer questions, always asked who I was, what procedure was being done, which body part/side, etc. I've never had surgery before so I went in extremely nervous but left feeling like we'd been taken care of. Hopefully I won't need to visit again but if I do, I'd go back here every time.

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Ryan Carter

I have no complaints about the actual services I received (ear tubes). However, I was overcharged for the procedure by almost $2,000. Resolving this was a nightmare that took many hours across a two month timeframe. After countless phonecalls and emails, Bryn Mawr Surgery Center and their third party Patient Billing service finally admitted they made a mistake and corrected it. I asked for a further discount out of consideration for the many hours of my time that they wasted with their mistake, but to no avail. Good medical service, but it may cost you in other ways.

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Manda Gandia

I had surgery on Friday morning and I have to say as terrified as I was, the staff was absolutely amazing! My surgeon Dr Hammoud has taken such good care of me since I first met her. She has listened to my concerns and talked about every step she could possibly do. When I arrived the young lady at the front desk was super welcoming and sweet. She then walked me back to Danell who is an absolute wonderful person who made everything nice and easy to get registered in. I was then called back by Kristin who is a phenomenal nurse. She explained things to me, joked with me since that is my best coping mechanism when I am nervous and she made sure I was comfortable and relaxed. I also had the pleasure of meeting Mary who was also amazing and kept me calm and at ease. This has been the best experience I have ever had. My recovery nurse Steve was also amazing with me as well. He made sure I stayed alert, had something to drink and stayed with me until he had to wheel me down. Helped me to the bathroom and everything. He took his time and didn't rush me out of there. He explained my discharge instructions to me and then again to my husband when he wheeled me outside. From beginning to end they handled things in such a professional and caring way. Thank you guys!