UT HEALTH AUSTIN AMBULATORY SURGERY CENTER

V

Viola Cheung

The providers I've encountered are all great but the appointment and phone systems are a disaster. Most appointments couldn't be made online but the phone system, after the first operator, usually take a relatively long time to get to the next operator who may not be helpful. The internal communication is very messy as well, as the appointment maker is telling me exact opposite things as the provider at times. I am keeping part of my care in the system for the short run but I'm transitioning out of it for I am sick of the inefficient appointment system.

R

Ruben Castilla

I would not recommend this clinic. The physicians conducted a very weak assessment of my symptoms & were not able to diagnose my illness. The staff were also rude and unsympathetic to the great discomfort that I was in. This might seem like a quick, cheap place to go for a doctor's visit, but that is far from true. I later found out that the simple 15 minute appointment cost me ~$180. There are plenty of other affordable and attentive clinics in the nearby area - I recommend stopping by one of those.

F

fitwithtana

they tried to charge me $500 just to LOOK at a freckle on my eye that i want to get removed. they don’t even tell you what you’re going to be charged up front, they just say the standard price for just a consultation is $500 and that you pay $75 when you get there, and you don’t find out your total cost for the visit until afterward. i don’t understand this place but charging that much to look at a freckle is absurd, especially when you only have a 3 star rating and shouldn’t be trusted with someone’s eyes anyway. your paying for the name, not the care

M

Michael Shephard

In November of 2025, I had the pleasure to have Dr. Samuel Long of UT Health to remove my enlarged thyroid. When I say that, Dr. Long and his entire team went above and beyond before, during and after surgery is an understatement. The surgery went so well, that I didn't need to take a single pill for pain. Two weeks later, I'm at about 95% healing and I feel better now than before the procedure. I salute UT Health with Job Well Done.

S

Stephen Ruzicka (Steve)

Dr Navid Valizadeh is a Neurologist for Multiple Sclerosis at the Neuroimmunology Center. After my previous neurologist retired, I was recommended to UT Health and their neuroimmunology center. My choices to pick a neurologist were slim to none. The only neurologist at the time accepting new patients was Dr Valizadeh. My first few appointments were fine and I felt like I was in good hands to continue tracking my Multiple Sclerosis. However, the medication I take has a common side effect that increases my risk of getting upper respiratory tract infections/lower respiratory tract infections. When I sought a work accommodation after returning to office 5 days a week to help limit my exposure to contracting these types of infections from people in an open office environment, Dr Valizadeh refused to help accommodate me in any way and would not even attempt to fill out the accommodation request form stating “he felt he would be lying” to fill out any part of the form for the reason of me being immunocompromised or the increased risk of respiratory infection. How could a specialist in neurology be this unsupportive to his patients? Isn’t a doctor meant to be your advocate for your health? I’ve contracted multiple upper respiratory infections through out the year while waiting to see a new neurologist elsewhere. If you want a neurologist that puts up a front initially to gain your trust but when you seek additional support for your health care needs, you are turned away because he feels like his integrity as a doctor may be affected by trying to fight for your needs, then this is the neurologist for you. He should be ashamed to call himself a neurologist or a doctor. Instead he just cares about that insurance money and money from the pharmaceutical industry.