B

Brittany Nicole

Great service Dr.Ozcelbi is so sweet and his team took very good care of me. Would recommend this place. Only waited an about an hour or so and then got taken in.

E

Elizabeth Torres

TERRIBLE COSTUMER SERVICE. THE GIRLS IN THE FRONT ARE SO UNPROFESSIONAL AND RUDE TO ALL THE PATIENTS. THEY HAVE A BASKET WITH ALL THE INFORMATION THEY MAKE US FILL OUT VISIBLE TO EVERYONE!!!

R

Ricardo

My mom had her endoscopy here and everything went smoothly. Doctor Valeska Balderas did a great job and even removed a polyp with no pain after. Great work ✨ Your wait after your appointment time seems to be about an hour and a half before a procedure but if it’s packed it could be more like 2-3. Be ready for that with a book or a show on your phone to pass the time. Also, your driver back home doesn’t need to wait for you. The office calls home to let your driver know when it’s time to come get you. After the procedure you have to wait for the doctor to brief you on your results. This could take anywhere from 10 to 30 minutes depending on how busy things are. My mom had a very good anesthesiologist because she felt pretty awake after. Props to whoever that was. Make sure to ask for a dental guard so they don’t hurt your teeth! 🦷

A

anita

The wait was long, but the staff in the procedure area is very good. We also love our Dr, so that made the visit better in spite of the long wait. I must agree that the gals at the front desk could be a little more polite and personable. It is important that front desk personnel be able to deal politely with people, especially when those personnel are the first to interact with patients at the Endoscopy Center.

N

Nancy Castillo

Read the comments left by patients who are upset due to time management on clinic behalf- location Endoscopy Center TA Med Center. Terrible office customer service and very crowded in the lobby. Time allotment needs to be adjusted and shouldn’t be waiting over 2-3 hours ! Also, customer service needs to be improved! Don’t argue with patients asking questions regarding their time of service.