C

Candice Hunt

I feel most the negative reviews are for payment issues. My overall experiance was great. Check in was simple. The nurse took me back quickly. All the nurses were very nice. The surgery was quick and painless. I would return to this facility.

J

J Sola

I had cataract surgery here on March 3, 2025. Initially, I was told two different amounts for the surgery. However, I opted for a payment plan to see what my insurance would cover. The surgery went well, and I was informed that I would be in a stupor, but I was fully conscious and coherent throughout the procedure. I paid the remaining balance in full on March 31, and I was informed that the payment plan would be removed. On May 3rd, almost $700 (the amount I would have paid through the payment plan) was debited from my account. The office was closed on the weekend, so I called first thing on Monday to inquire about the refund. I was informed that it had been refunded and that I needed to give it until Thursday, May 8. However, when Thursday arrived, I still had not received the refund. I called back and was given a rather unsatisfactory excuse, claiming that it was like payroll and could be processed as soon as Friday. Unfortunately, it’s now Friday, and I still have not received the refund. I repeated my calls and requested the refund, but I was told that my bank (Chase) had received it. I contacted Chase directly, and they informed me that they had no record of any pending refund. Despite several calls back and forth, a week has passed, and I am still out $700. This experience has left me beyond frustrated and disappointed, as I had expected a more efficient and timely refund process.

S

Susan Hopper

Ashley greeted us at the reception desk and calmly told us what was needed and the next steps. I then had time to observe her greet and instruct several people who were also there to await surgery. Ashley was consistently cordial, professional, engaging and welcoming. I noticed she made everyone feel comfortable and at ease. 5 starts to Ashley!!! Thank you! I could tell this was a team that works well together to increase efficiency while enjoying their work.

K

Katie George

Fantastic experience. I had zero issues. The nurses were amazing. Made sure I knew exactly what was going to happen before and after my procedure. I was told I owed zero because my insurance covered everything. I have yet to receive a bill. I will update my review if I happen to receive a bill later on. My only minor and I mean minor complaint if I can even call it a complaint, is that anesthesiologist was a bit direct. Not rude but just uninterested in chit chat. It was also 7 in the morning. I'm not exactly people person that early either. haha! Overall very happy and felt taken care of. Thank you again to all the nurses. They are the real super stars.

A

Anna Bre

I had my 1st procedure at the facility performed by Dr.Arif and the team that was involved. Thank you nurse Vicky for being kind and making me at the easy , since I was very nervous. Recovery nurse was kind , and helped me. Both nurses were awesome. The anesthesiologist was wonderful, marking g sure was comfortable. Dr. Ali thank you. Anita T.