CENTRAL WASHINGTON HEALTH SERVICES ASSOCIATION DBA CONFLUENCE HEALTH MOSES LAKE ASC is a Medicare-certified ambulatory surgery center located in MOSES LAKE, WA, offering same-day outpatient surgical procedures. Google rating: 2.7 out of 5 from 150 reviews.
CENTRAL WASHINGTON HEALTH SERVICES ASSOCIATION DBA CONFLUENCE HEALTH MOSES LAKE ASC
Location & Directions
Service Area
This provider serves patients in MOSES LAKE and surrounding areas in WA.
Contact this surgery center for service area details
Note on Service Area
This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.
Procedures Performed
Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.
Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.
Patient Experience Scores
Overall: 93/100 (+0 vs natl avg 93)Based on 103 surveys · 27% response rate
OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.
Safety Metrics
Hospital Transfer Rate
% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.
0.12%
natl avg ~1.0%
Patient Fall Rate
% of patients who experienced a fall resulting in injury. Lower is better.
0.00%
natl avg ~0.1%
Patient Burn Rate
% of patients who experienced a burn during their procedure. Lower is better.
0.00%
natl avg ~0.03%
Wrong Site Surgery Rate
% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.
0.00%
natl avg ~0.01%
Preparing for Your Procedure
Guides covering what to expect before, during, and after outpatient surgery.
Explore More Surgery Centers
Compare this facility with others nearby.
Google Reviews
christian willis
Lazy doctors who put off their job on Friday to get a long weekend. Actually it’s every day they leave before close so I guess they don’t want me to pay my bills.
Kaylee G
Refusing all referrals if you don’t live in Moses Lake. Terrible service, rude receptionist who was startled by asking why that was the case.
Jo. Sma.
I went with my significant other to an appointment with Dr. Orton and was disappointed at the "care" my significant other received. Once the doctor came in and introduced himself, he couldn't get out of the room fast enough. He left my significant other with more questions than answers, primarily because we were apparently disrupting his day. On our way out, Dr. Orton was stretched out at his desk doing nothing. Apparently, we were an inconvenience to his stretching session. We are going to ask to be transferred to another provider, one that doesn't act like doing his job is an inconvenience.
Kimberly Wallace
Waited over an hour to schedule an appointment that couldn’t be scheduled online. 25 min waiting just to be told I was connected to the wrong clinic. Transferred over to the correct one and waited another 45 min to get a rep. Always a wait in office too.
Judy Hogg
Nice clinic. Wait times are long but that is normal for any Hospital or Clinic. More so these days but it has always been a busy place. Going to a place like this expecting to be in then out is like asking a fig tree for an apple. It's clean and the staff is friendly. I keep getting sent here for random drug tests from my employer. Each time has been easy.
Reviews from Google Places for CENTRAL WASHINGTON HEALTH SERVICES ASSOCIATION DBA CONFLUENCE HEALTH MOSES LAKE ASC. These are real experiences shared by patients.
Contact
Phone
(509) 764-6400Years in Operation
3 years
Est. 2023
Ownership
Non-Profit
Operating Rooms
2
Specialties
Verify quality data on the official CMS source:
View on Medicare.govQuestions to Ask
- •Does my insurance cover this procedure here?
- •What is the surgeon's experience with this procedure?
- •What is the facility's hospital transfer rate?
- •What anesthesia options are available?
- •What is the recovery process and follow-up care?
- •Are there pre-op requirements (labs, fasting, etc.)?