PLASTIC AND RECONSTRUCTIVE SURGEONS

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Sarah bell

I’ve been going to this medspa for about a year now, and I can’t say enough good things about it. The staff is always incredibly kind, welcoming, and helpful. Heidi is an excellent aesthetician; very knowledgeable and truly attentive. Anytime I bring concerns about my skin, she always has a solution, and the treatments consistently deliver great results. I highly recommend this medspa to anyone looking for expert care and a wonderful experience.

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LaRae McDonald

Completely top-notch experience! From my initial surgical consultation with Dr. Bailey through post-operative follow-up for my mastopexy, I received exceptional care and achieved beautiful, natural-looking results. Dr. Bailey is highly skilled, and just as important, he treated me with dignity and kindness. I am SO happy with my breast lift outcome. Annie was an incredible support throughout the entire process, always responsive and friendly. Surgery day was seamless thanks to the nursing team, anesthesia staff, and medical assistants, and post-op care has been consistently high-touch and affirming. I’ve also returned for aesthetic treatments with their master aesthetician, Madi, and look forward to exploring Ultherapy. An outstanding clinic offering both top-tier surgical and aesthetic care.

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Em S

This review is for the admin staff - I found them listed as a in network preferred provider and I called to confirm whether my insurance company was still accepted before my PCP sent over the referral for a medically necessary mammoplasty with mastopexy. They assured me that they accepted my insurance and instructed my PCP to fax the referral. After a week and a half since my PCP sent over the referral and did not get a call from PRS, I called again to check if they had received the referral, which they confirmed that they did. The receptionist informed me about the documents I needed to gather before scheduling a consultation. Once I had everything in order, I called to see if I could email the documents and provider’s recommendation letter to support my case. However, without confirming or checking my insurance, I was given conflicting information. The staff told me that only the mastopexy would be covered, and I would have to pay for the mammoplasty. This seemed backward to me. I was then transferred to the billing department, where the staff, who didn’t identify herself, quickly discouraged me, stating that I would need to pay out of pocket for just the mastopexy ($15,000) and another price for mammoplasty before they could submit any claim to my insurance, and reimbursement was uncertain. I sought clarification since their responses didn't add up. Having consulted with other clinics, I recognized their information was misleading. I also confirmed with my insurance that what PRS had told me was incorrect and a lift always comes with reduction. After more than a month of navigating this process—from my initial call about insurance acceptance to verifying my referral and my most recent conversation—I felt like my time had been wasted and sensed a reluctance to work with insured patients or their admin staff is just not very knowledgeable that a lift is included with the reduction. Immediately after my call with PRS, I sought another in-network preferred provider closer to home. In less than 24 hours, I confirmed they accepted my insurance, and my PCP transferred my referral. I was contacted promptly for a consultation. It’s disheartening to feel dismissed simply because I was using insurance. I had been researching their clinic and the surgeons as I am interested in having MMO after the breast surgery, but the inconsistency and lack of support from their administrative staff led me to consider other options.

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Tera Fitch

I got a breast reduction here a few weeks ago and I can’t adequately express how kind and caring the staff here has been. From the very start of the process, Dr Morton and all his staff were extremely respectful and considerate of my anxiety. I was very nervous about having a man do my surgery and repeatedly see my chest during my care, but each time, he is so caring and his expertise puts me right at ease. They explained the surgery and the whole healing process in as much detail as they could and answered every single one of my questions to the point that I was (almost) completely at ease when I went in for my actual surgery. They also got rid of an old tattoo that I really didn’t like (bonus!!!) They filled out every form that I needed for FMLA and missing work promptly and completely, they called me a couple times in the days after surgery to check on me and see how I was doing, and today, at the 2 week post op appointment, they assuaged my fears around a weird bump in the bandages around my nipple (it was just a little extra suture sticking out lol). I couldn’t be happier with the results of my reduction and I can’t express how excited I am to be a normal bra size (or how good my back and shoulders feel with the extra weight off). I highly recommend Dr Morton for any and all breast surgery you need.

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BreAnn Colvin

Dr. Morton was the most thoughtful and caring surgeon I’ve met with through my whole breast cancer journey which included 4 surgeries with 3 different doctors. He took all the time my husband and I needed, was methodical and detailed and made me feel whole in my body like nobody else could. He thought outside the box and the outcome was amazing. I couldn’t recommend him and his team enough.