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Aidan Pang

I have nothing but good things to say about the receptionist and eye tech who helped me. They were both friendly and took their time to make sure I was comfortable and had all my questions answered. However, I had a drastically different experience with Dr. Whitehead. He was brusque in his bedside manners and his treatment of me felt judgemental. When we discussed the vision corrective surgery I had, he explicitly told me he didn't like IOL surgery due to its risk with developing glaucoma. While I understand it's relatively "new" in the US, it's widespread in other developed countries. All surgeries have risks associated with them and IOL surgery is no different. After consulting with other opthalmologists, I made an informed decision based on my situation. The rest of the appointment continued in this same manner--feeling as if I had done something wrong. I came to Evergreen for a professional check up on my eye health, not for someone to judge me and make me feel incredibly anxious upon leaving. At the end, he didn't even give me time to ask questions. He just left the room. While others may have praise for him, it was clear to me I was not a patient he intended to retain. I definitely won't be coming back.

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Azelle Bahadory

I’d been dealing with an eyelid papilloma for a year while other doctors told me it would get better on its own. The staff here were able to get me in very quickly. Dr. Heffernan checked it out and was actually able to remove it right away! I wish I had been referred to him sooner. Super professional staff. Highly recommend!

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Susan Mont

This was my first time at this office and I'm impressed. Now, I'm not easily impressed, I won't often leave reviews if a place is good but didn't leave a lasting impression, but this office imparts professionalism, knowledge, efficiency and respect. They answered all my questions with patience and follow through, never making me feel foolish, but also with a sense of calm and lightness that made me feel comfortable, relaxed, and trusting in their expertise and experience. I'm so glad this office was recommended to me as the last place I went to was a hot mess...

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Fred Whittlesey

In addition to excellent medical care, all of the staff from receptionist to the Docs are attentive, punctual, and good communicators. Dr. Whitehead spent a generous amount of time with me as a first-time patient and explained alternatives clearly. His dry sense of humor helps the tone of an inherently stressful situation: eye surgery. The nurses are all friendly and soothing.

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Megan Urie

This Seattle location lacks compassion. The Burien location was a great experience. We left early from West Seattle, but we ended up in gridlock traffic. I called them 30 min into the commute to tell them we may be 10 min late. She said we should probably reschedule, that their grace period is only 10 min. Being stuck in traffic and missing work to do so, I wanted to try. We arrived to Madison parking garage 5 min before the scheduled appt. The parking garage was packed. The spot I secured was so tight, I had to wait for a line of cars so I could back out and offload my mother and her wheelchair. The doors from the garage are not automatic, nor is the door to the clinic, setting us further back. We got to the desk 13 minutes after the scheduled appt. time, so 3 minutes after the “grace period”. They would not see her, even after checking in the back to see if they could “break the rules”. They would not budge. Beware if you have mobility issues! The parking situation is horrible and getting to the clinic is a trek with multiple doors that are difficult to get a wheelchair through. You will be denied after 10 minutes and still have to pay $3 for parking. We will be scheduling at another location.