SPOKANE UROLOGY PLLC DBA UROLOGY SURGERY CENTER NORTHWEST

spokane, WAMedicare Certified

Location & Directions

Address

1401 EAST TRENT AVENUE SUITE 100

SPOKANE, WA

Google Maps 🗺Waze

(509) 747-3147

Service Area

This provider serves patients in SPOKANE and surrounding areas in WA.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Patient Experience Scores

Overall: 92/100 (-1 vs natl avg 93)

Based on 325 surveys · 39% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating

92-1 vs national avg (93)

0↑ natl avg100

Would RecommendPatients who would definitely recommend this facility

91-1 vs national avg (92)

0↑ natl avg100

StaffPatients who rated staff care and professionalism highly

98+2 vs national avg (96)

0↑ natl avg100

CommunicationPatients who felt staff communicated well about their care

94+0 vs national avg (94)

0↑ natl avg100

Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.04%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.00%

natl avg ~0.1%

Patient Burn Rate

% of patients who experienced a burn during their procedure. Lower is better.

0.00%

natl avg ~0.03%

Wrong Site Surgery Rate

% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.

0.00%

natl avg ~0.01%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Preparing for Your Procedure

Guides covering what to expect before, during, and after outpatient surgery.

Pre-Op Preparation Checklist

What to do in the weeks before your procedure, from two weeks out to the morning of.

What to Expect on Surgery Day

Arrival, check-in, the procedure itself, and discharge.

How to Read CAHPS Patient Experience Scores

What the survey scores above actually measure.

How Medicare Covers Outpatient Surgery

What Medicare pays at a certified ASC and what you owe.

ASC Accreditation Explained

What AAAHC, AAAASF, and Joint Commission accreditation mean.

Why You Get Three Bills After Surgery

Facility, surgeon, and anesthesia bills arrive separately.

Browse all patient resources

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Google Reviews

4.5

2108 reviews

Steve Vlahovich

Treatment was fast and really easy. Unfortunately I couldn’t get an appointment to see her for nearly 90 days and that was frustrating as the procedure took less than 5 minutes. She was great to work with this past 15-18 months.

Verified Google review

Cindy Bond

I really enjoyed how they treated me and how quick they called my name. Miss Rachel Galazka was very respectful and provided a good plan to help me with my health needs. She worked to incorporate a plan with my Urology needs and my other health needs which put my total trust in her and am so glad she is part of my Team!! Overall my experience was great and I know I am on the right path with my health because of Miss Rachel Galazka. Thank You!!

Verified Google review

David Lewis

OMG. My story has to be one of a kind. The biggest scrotum sack ever!!! Epididymitis surgery. Didnt go to well. Hematoma the size of a melon/canalope and growing. Ginormous. Dr. Deters did my first surgery and did amazing. Made me feel taken care of. He also did the Hematoma drainage 2 days later. Once again, awesome. The most understanding, sympathetic, apologetic (When he didn't need to be) and made me feel well provided for the entire time, both times. I would love to say, if I ever need this surgery again, Dr. Deters would be my go to, but I HOPE I NEVER NEED THIS SURGERY AGAIN!! Thank you, Sir.

Verified Google review

Samantha Dean

I had the most amazing experience with Dr.Bryan Voelzke and his amazing team. I had a horrible kidney stone (my first ever) and they were so amazing from beginning to end. In helping me and getting me in quickly for the procedure (because I have another procedure at the end of the month that might have been affected by the kidney stone) while having the most painful experience of my life to date, they gave me the best experience I could have asked for. Incredibly kind and considerate. They acted quickly and efficiently. And the scheduler/nurse gave me some incredibly helpful information to help handle everything. I am so beyond impressed and pleased with him and his team. They all deserve cookies and a raise. They were incredible.

Verified Google review

Charles Bussell

I have been a patient of Dr. Lance, Spokane Urology, for over 10 years. Among his other urology specialties, he is the absolute best prostate cancer oncologist in the area, probably the State. I’m alive today because of Dr. Lance’s care and treatment of my stage four prostate cancer. Seriously, he’s THE best!

Verified Google review

See All Reviews on Google

Reviews from Google Places for SPOKANE UROLOGY PLLC DBA UROLOGY SURGERY CENTER NORTHWEST. These are real experiences shared by patients.