WALLA WALLA CLINIC INC

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Alison Crowley

I needed a UA from my primary care so I had labs done here. My labs were lost and no one helped me. Since they lost my labs I am not authorized for anti biotic thus my tract infection will continue until they find my labs.

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Grey Elliot

I've been cared for by the clinic for two decades and have received excellent, professional, efficient, care. Their staff is up to date as well as their campus.

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Michele Slack

When it comes to medical care in WW they are the best. That said every group has a provider that refuses to listen or budge. The behavioral health dept is amazing, and family medicine is hands down the best. GI could use more compassion and be more flexible with their procedure preps. Dr. Haveman with ENT is a wonderful provider and very caring. I miss their Urgent Care and Hope they reconsider having one as the alternative for me is Best Med. All in all I wouldn't go anywhere else.

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chantell reid

My rating is for the GI clinic specifically. Had the GI “doctor” tell me he doesn’t get paid to look at patient charts and test results or make phone calls so if he spent his time doing that, he’d be working for free. The same “doctor” that ordered a test that I was deathly allergic to and would have known if he simply listened when I verified my allergies and read my chart. The same “doctor” who tried to tell me he disagreed with a diagnosis by another GI clinic but then tried to prescribe meds for it at the very next appointment.

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Kat Rodriguez

This clinic is the absolute worst I can not believe we stayed as long as we did. Starting when my oldest son was young a doctor calling him fat. We finally moved him out and got a new amazing doctor. Than my youngest son most recently last few years since he was born a year later had a bad reaction to the MMR vaccine his doctor ordered a referral. Months later after I contacted them about it they said oh there is no one who does it but we will try Yakima so we waited again. Later he was diagnosed with alopecia also referral sent when I asked about the first referral they were brand new to the information finally a while later they said oh we know what’s going on now we will have to send you to Spokane or Seattle. I said ok that will work months later STILL WAITING. Today we go in for a yearly check up for my teen we have waited over a month for this check up as there is some pressing medical questions the receptionist was absolutely rude. The girl she was training looked embarrassed ( don’t worry girl you did great!) but the girl training her was rude rolled her eyes and tapped her feet like she was very bothered by our presence. She stated “we don’t take that insurance “ we have been at this clinic for a long time and have had this same insurance for over a year! What do they mean ? My son has been seen last few months a couple times even nothing was said then either, we didn’t receive notice of this change from the insurance or clinic. Than she proceeded to say out loud for the whole office to hear UNLESS YOUR KIDS ARE IN FOSTER CARE OR ADOPTED NONE OF THE DOCTORS WILL SEE YOU. 2x in 3 min she said this out loud. How embarrassing God forbid there be a child in Forster care or adopted ( forgive yourself for that one girl) After they consulted with a seasoned receptionist about our insurance we were asked to fill out forms to request a change in insurance, I was sickened by this service by this girl all around I decided to just walk out. Now my teen who needed to be seen by her doctor will have to wait for a new doctor elsewhere. My preteen will now miss out on basketball because she won’t have a updated Sports physical done in time ( her appt was previously scheduled for this coming Friday 1/17 that was also made over a month ago. Shame on you Walla Walla clinic for this treatment shame on you for training new employees how to invalidate emotions and discriminate against people who are not adopted or in foster care and for calling out anyone who may be in foster care or adopted. I know first hand how it is to be understaffed but you can not be so desperate to allow snotty, uneducated employees represent your clinic. Do better , be better, treat others with respect.