BSC BILTMORE LLC is a Medicare-certified ambulatory surgery center located in PHOENIX, AZ, offering same-day outpatient surgical procedures. Google rating: 4.7 out of 5 from 1277 reviews.

BSC BILTMORE LLC

phoenix, AZMedicare Certified

Location & Directions

Address

2222 EAST HIGHLAND AVENUE SUITE 100

PHOENIX, AZ

Service Area

This provider serves patients in PHOENIX and surrounding areas in AZ.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

Knee ArthroscopyA camera and small instruments are inserted through incisions the size of a buttonhole to repair cartilage, trim a torn meniscus, or remove loose fragments. Because the joint is not opened fully, recovery is far faster than traditional open knee surgery.Shoulder ArthroscopyUses a small camera and instruments through tiny incisions to repair the shoulder joint — commonly for impingement, labral tears, or damaged cartilage. Most patients go home the same day and begin physical therapy within the first week.ACL ReconstructionRebuilds the torn anterior cruciate ligament using a graft, since a fully torn ACL does not heal on its own. The surgery itself is outpatient, but returning to cutting and pivoting sports typically takes nine to twelve months of structured rehabilitation.Rotator Cuff RepairReattaches torn tendons in the shoulder to the bone. Pain relief often comes well before strength does — a sling is typical for several weeks and full recovery commonly takes four to six months, with physical therapy doing much of the work.Carpal Tunnel ReleaseCuts the ligament pressing on the median nerve at the wrist to relieve numbness, tingling, and night pain in the hand. The procedure takes about 15 minutes under local anesthesia. Night symptoms often improve immediately; grip strength returns over several weeks.Joint ReplacementDamaged joint surfaces are replaced with implants, most commonly at the knee or hip. Once exclusively a hospital procedure, selected healthy patients now have this done at surgery centers and go home the same day with a structured recovery plan.
Epidural Steroid InjectionsSteroid medication is injected near irritated spinal nerve roots to calm inflammation causing sciatica or arm pain. Often used to make physical therapy tolerable rather than as a standalone cure. There are limits on how frequently they can be repeated.Nerve Block InjectionsAnesthetic, sometimes with steroid, is injected around a specific nerve to interrupt pain signals. Used both to treat pain and to identify its source, since relief from a precisely placed block points to the nerve responsible.Radiofrequency AblationHeat generated by radio waves disables the small nerves carrying pain signals from an arthritic spinal joint. Relief commonly lasts six months to two years. Because the nerves regenerate over time, the procedure can be repeated.Spinal Cord StimulationA device delivers mild electrical pulses to the spinal cord to interrupt chronic pain signals before they reach the brain. A temporary trial period is done first, so you can judge the benefit before committing to a permanent implant.Joint InjectionsSteroid or lubricating medication is injected directly into an arthritic or inflamed joint. Image guidance is often used to confirm placement. Relief typically lasts weeks to months and can make physical therapy more productive.Trigger Point InjectionsA local anesthetic is injected into a taut, tender knot of muscle to break the spasm-and-pain cycle. The appointment takes minutes and you can usually return to normal activity the same day.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Patient Experience Scores

Overall: 94/100 (+1 vs natl avg 93)

Based on 67 surveys · 19% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
94+1 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
92+0 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
98+2 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
94+0 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.30%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.00%

natl avg ~0.1%

Patient Burn Rate

% of patients who experienced a burn during their procedure. Lower is better.

0.00%

natl avg ~0.03%

Wrong Site Surgery Rate

% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.

0.00%

natl avg ~0.01%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Google Reviews

4.7
1277 reviews
KP

KP

If you want to feel like a number not a person then this is the right place for you. And I’m not talking about the ppl who give the eye exams at the offices. I’m talking about the surgery center itself. The receptionist is ok the gal I had was not real friendly and the surgeon (I won’t mention his name)who does the cataract surgery and the scar tissue removal is not friendly. He doesn’t have time he goes from patient to patient. I’ve had cataracts removed from both eyes and also scarred tissue. He never asked how are you doing? Are you driving better at night? Nothing… no bedside manner at all. Sorry now I went back the fourth time!

Verified Google review
Joan Kiser

Joan Kiser

Not impressed. Front office staff without name tags. The girl that checked me in insisted I was there for the Left eye and that I had Blue Cross insurance. In reality, it was the Right eye and I have a different insurance. Come to find out she had a different patient's chart---not mine! Dirty old crowded waiting room. Very robotic place. It's like an assembly line. The doctors may be good, but the staff needs some training and the waiting room cleaned and updated.

Verified Google review
Cathi Bauer

Cathi Bauer

From start to finish (two surgeries), my overall experience was dismal. Ladies at the check-in counter were dismissive, impatient, rude, and preferred to talk amongst themselves than to anyone else. In back, the nurses were good, although I could tell they were on a time schedule. Both anesthesiologists were curt and cold. After prep'ed and ready for the surgery, I was only referred to "Number 11". Only my surgeon called me by name. I will never visit this Center again. Ever.

Verified Google review
Sharon Mailman

Sharon Mailman

I was very happy to know there were good people there. They were kind and gentle and happy made me feel at ease. It's a good place to go when needed. The ice we needed done thank you. Good work good job.

Verified Google review
Kathy Donaldson

Kathy Donaldson

I had cataract surgery and later needed YAG laser treatment due to scar tissue that had formed which is something that doesn’t happen to many people. They treated my right eye first and the left a week later. The staff was professional, efficient, and incredibly kind. They moved patients through smoothly while still giving everyone personal attention. I highly recommend this eye surgery center.

Verified Google review

Reviews from Google Places for BSC BILTMORE LLC. These are real experiences shared by patients.

Contact

Years in Operation

6 years

Est. 2020

Ownership

For-Profit

Accreditation

Joint Commission

Operating Rooms

4

Specialties

Orthopaedic SurgeryInterventional Pain Medicine
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • Does my insurance cover this procedure here?
  • What is the surgeon's experience with this procedure?
  • What is the facility's hospital transfer rate?
  • What anesthesia options are available?
  • What is the recovery process and follow-up care?
  • Are there pre-op requirements (labs, fasting, etc.)?