SPECTRA EYE INSTITUTE LLC

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Sylvia Jones

This a great place to have out patient eye surgery done! The front office is very clean and the front desk was helpful,friendly and efficient. The Dr's and medical assistants took great care of my mom also. You will not regret using this center, I highly reccomend it!

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Angela Wright

I would first want to say my cataract surgery was successful. The staff after check in i.e…nurses, assistants and doctors were outstanding. The process to get there was a challenge. The biggest issue was the amount due at the time of surgery. I might suggest if you have time, check with your medical insurance to confirm whether deductibles etc are met. The estimates provided are best case scenario. I came out of pocket more than anticipated. Second you can check with other surgical centers to see if their prices are competitive. Dr. Achal Patel and staff members especially Tina a Phoenician Eye specialists were great to work with and I would recommend their services to my friends. Good luck if you are moving forward with cataract surgery I have no regrets.

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Rob Baxter

Arrived 10.45am, checked in by 11.15 good strart Student nurse checked me in asking all the questions I just filled out when I arrived, no eye contact. Student nurse tried to put in the IV, blew the vien, the teaching nurse put in the IV. DID NOT HAVE ANY CONTACT FOR 3 HOURS. Back was screaming, couldn't get out of bed, no nurse support. Finally Anastiliogist arrived to knock me out, good guy. Woke up in Lazer room. Lazer or lazer tech could not get the lazer to vacuum lock. Third time it actually worked, final tech said it had to be done in a specfic sequence. During the Lazer wait for the tech and doctor (20 minutes, a student (valley girl on Speed pills) would not shut up about her life. Nothing to do with the procedure, all words were (Like, Really, Amazing, just like, Um, every other word that made no sense). Very unprofessional. Finally relased to my ride home at 445pm 5 &1/2 hours later. Nursing manager and location director need to be replaced or set a new tone of profesionalism that does not exist in this facility.

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Elliot Maness

My first eye surgery went OK. I wasn't called till the night before at 4 pm to discuss charges etc. By then it was too late to discuss with my doctor. The second visit I was never called. Then the day of the procedure the nurse and I had an issue regarding my IV. I ended up leaving without have my cataract surgery. The manager never called to follow up on what happened. This is not how you treat your patients

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Brandy “Brandywine”

The surgery was delayed for 3 hours for the whole waiting room full of people. You can't eat before you go and so my mom was feeling faint before they got to her. The MA violated HIPPA by asking my mom all kinds of personal questions in the lobby full of people.