BAKER EYE INSTITUTE is a Medicare-certified ambulatory surgery center located in CONWAY, AR, offering same-day outpatient surgical procedures. Google rating: 3.6 out of 5 from 95 reviews.

BAKER EYE INSTITUTE

conway, ARMedicare Certified

Location & Directions

Address

810 MERRIMAN ST

CONWAY, AR

Service Area

This provider serves patients in CONWAY and surrounding areas in AR.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

Cataract SurgeryThe clouded natural lens of the eye is removed and replaced with a clear artificial one. It is one of the most common outpatient procedures performed in the country, usually takes under 30 minutes per eye, and is done under light sedation with numbing drops rather than general anesthesia.LASIK / Refractive SurgeryA laser reshapes the cornea to correct nearsightedness, farsightedness, or astigmatism, reducing dependence on glasses or contacts. The procedure itself takes minutes per eye. Vision is often noticeably better within a day, though it can take several weeks to fully stabilize.Glaucoma SurgeryCreates a new drainage path for fluid inside the eye to lower internal pressure. Glaucoma damages the optic nerve silently, so the goal is preventing further vision loss rather than restoring vision already lost. Several minimally invasive options are now performed in outpatient settings.Retinal SurgeryRepairs the light-sensitive tissue at the back of the eye, most often for a detached or torn retina, or for bleeding related to diabetes. Timing matters β€” a detaching retina is treated urgently because delay increases the risk of permanent vision loss.Eyelid Surgery (Blepharoplasty)Removes excess skin and fat from the upper or lower eyelids. When drooping upper lids block part of the visual field, the procedure is functional rather than cosmetic and is often covered by insurance if visual field testing documents the obstruction.Corneal TransplantReplaces damaged or clouded corneal tissue with donor tissue. Modern techniques often replace only the affected layer rather than the full thickness, which shortens recovery. Vision improves gradually over months, and stitches may stay in place for a year or longer.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Patient Experience Scores

Overall: 95/100 (+2 vs natl avg 93)

Based on 114 surveys Β· 23% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
95+2 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
94+2 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
98+2 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
93-1 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.05%

natl avg ~1.0%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Affiliated Surgeons

Surgeons affiliated with this facility based on NPPES NPI registry data.

Surgeon affiliations are sourced from CMS NPPES data and may not reflect current practice arrangements. Contact the facility to confirm.

Google Reviews

3.6
95 reviews
Tiffanie Bufford

Tiffanie Bufford

This is the first time I have left an actual google review. I really feel the need to. I took my 85 year old father to this clinic. He has complicated vision problems and we did not have high expectations clearly, but needed to understand exactly what was going on. I read the reviews ahead of time and was worried that he would be rude, but I thought surely if we are really nice and patient it will be fine. We were there an hour and a half, which was fine. This was important so we would wait as long as we need to. Dr. Baker walks in without even shutting the door, states that there is nothing he can do for him and he should take vitamins and wear sunglasses. I would honestly guess that he spent less than 1 minute in the room. I had to ask which supplements, he wasn't even going to mention which ones he needed. He then dismissively left the room. A little empathy and compassion can go a long way. There is a far better way to tell someone they will not see again (with the slightest bit of compassion and care)! This was hurtful and unnecessary. My Dad is hard of hearing as well and recently lost his wife to cancer. He did not deserve to be treated that way.

Verified Google review
Gail Keaton

Gail Keaton

Oh my God! Where do I I start?! The staff was extra friendly! This place was most definitely God sent!πŸ™ŒπŸΎ I had cataract surgery on one eye and when I say that I almost have 2020 vision… My God!!! Dr. Baker and his staff rock! Mary has been one of the sweetest and compassionate people that I have met as well! I am very grateful!πŸ™ŒπŸΎπŸ™ŒπŸΎ

Verified Google review
Edna Welsheimer

Edna Welsheimer

Highly recommend Dr. Baker and all his staff for the excellent care I received having cataract surgery on both eyes. I could tell by watching people working that they loved their jobs. That flowed over to their patients and is commendable . Dr. Bakers wife Nina is one of the sweetest people. The best team of experts I've ever met! They have my business! Thanks to all of you, I can see! God bless you all!

Verified Google review
Tim O'Connell

Tim O'Connell

Dr Baker and his wife Nina, as well as their staff, are the pinnacle of eye care in the region. They have helped me and my wife on several occasions, and they are simply the best option within hundreds of miles when it comes to eye surgery. Dr Baker is a remarkable man, and one of character and extensive experience as both an eye Dr and an MD. I wholeheartedly endorse this clinic for eye care. A slander attack went on against them on google recently, and they deserve a solid 5star rating.

Verified Google review
Jeff Johnson

Jeff Johnson

I have been a patient of Dr. Baker's for many years. After each visit, I am always grateful for the attentiveness of his caring staff and his professional expertise. It is assuring to know that Dr. Baker is one of the best ophthalmologists in the state. Thank you, Dr. Baker and staff, for everything.

Verified Google review

Reviews from Google Places for BAKER EYE INSTITUTE. These are real experiences shared by patients.

Contact

Years in Operation

25 years

Est. 2001

Ownership

For-Profit

Operating Rooms

2

Specialties

Ophthalmology
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • β€’Does my insurance cover this procedure here?
  • β€’What is the surgeon's experience with this procedure?
  • β€’What is the facility's hospital transfer rate?
  • β€’What anesthesia options are available?
  • β€’What is the recovery process and follow-up care?
  • β€’Are there pre-op requirements (labs, fasting, etc.)?