PALM ENDOSCOPY CENTER is a Medicare-certified ambulatory surgery center located in ALTAMONTE SPRINGS, FL, offering same-day outpatient surgical procedures. Google rating: 4.9 out of 5 from 1314 reviews.

PALM ENDOSCOPY CENTER

altamonte springs, FLMedicare Certified

Location & Directions

Address

623 MAITLAND AVE, SUITE 1100

ALTAMONTE SPRINGS, FL

Service Area

This provider serves patients in ALTAMONTE SPRINGS and surrounding areas in FL.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

ColonoscopyA flexible camera examines the full length of the colon to screen for cancer and remove polyps before they become cancerous. Done under sedation, it typically takes 30 to 60 minutes. The bowel prep the day before is the part most patients find hardest.Upper Endoscopy (EGD)A thin camera passed through the mouth examines the esophagus, stomach, and the first part of the small intestine. Used to investigate persistent heartburn, difficulty swallowing, unexplained bleeding, or abdominal pain. Usually takes 15 to 30 minutes under sedation.Flexible SigmoidoscopyExamines the lower portion of the colon only, rather than its full length. Preparation is lighter than a full colonoscopy and sedation is sometimes unnecessary, but it cannot detect problems higher in the colon.Capsule EndoscopyYou swallow a vitamin-sized camera that photographs the small intestine as it passes through — a region that standard scopes cannot easily reach. There is no sedation and no recovery. The capsule passes naturally, and images are reviewed after the fact.ERCPCombines endoscopy and X-ray imaging to diagnose and treat blockages in the bile and pancreatic ducts, most often gallstones stuck in a duct. Unlike a routine endoscopy, it carries a meaningful risk of pancreatitis afterward, so it is used when treatment is likely rather than for screening alone.Hemorrhoid TreatmentShrinks or removes swollen veins in the rectum and anus using rubber band ligation, injection, or surgical removal depending on severity. Banding is quick and typically requires no anesthesia; surgical removal is more effective for advanced cases but recovery is noticeably more uncomfortable.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Patient Experience Scores

Overall: 97/100 (+4 vs natl avg 93)

Based on 717 surveys · 20% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
97+4 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
97+5 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
99+3 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
97+3 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Safe Surgery Checklist: 100.0% (natl avg ~97%)

Safe Surgery Checklist

% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.

100.0%

natl avg ~97%

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.10%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.00%

natl avg ~0.1%

Patient Burn Rate

% of patients who experienced a burn during their procedure. Lower is better.

0.00%

natl avg ~0.03%

Wrong Site Surgery Rate

% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.

0.00%

natl avg ~0.01%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Google Reviews

4.9
1314 reviews
jason mcmullen

jason mcmullen

Procedure was fine. Good luck if they overestimate your cost. Been trying to get them to refund overpayment for three months with no luck.

Verified Google review
Cindy Krause

Cindy Krause

Everyone there is highly professional and they make sure all if your questions are answered. They are friendly and make sure you have any concerns before the procedure is done so you are at ease with the process. Congratulations on an excellent staff. Anyone having to go through any procedures should feel well at ease. Michael Krause, patient

Verified Google review
Jeff Harper

Jeff Harper

The office visits have been excellent. We were on time. They were ready and we had near zero wait before the doctor was in the room, diagnosing, and creating treatment plans. All staff had great communication skills. When it came time for internal tests, they have their own outpatient surgery center. The procedure was quick and easy. I definitely recommend them.

Verified Google review
christl forza

christl forza

I had caring professionals that made sure that I was comfortable before, during, and after my colonoscopy. The doctor spoke to me after the procedure and told me that found a small polyp and removed it. I would get my results in 2 weeks and hopefully see him again in five years. I had a care provider call and check on me the day after my procedure and also received a postcard too. I could not pick up my phone because I was teaching. I was told what to expect after my procedure and what to do if any problems occurred. I appreciate the professionalism and the care I received. Thank you. ❤️🩷💜

Verified Google review
Jane Curto

Jane Curto

Great facility, friendly and caring staff. Dr Zachary Fields is awesome, he treats you like a person. He is genuine, kind, great bedside manner, truly listens and takes time to explain without making you feel rushed both in the office and at the Endoscopy center. I have not been Impressed with medical care since moving to Florida, but I truly think he is the best! Thank you Dr Fields.

Verified Google review

Reviews from Google Places for PALM ENDOSCOPY CENTER. These are real experiences shared by patients.

Contact

Years in Operation

23 years

Est. 2003

Ownership

For-Profit

Operating Rooms

1

Specialties

Gastroenterology
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • Does my insurance cover this procedure here?
  • What is the surgeon's experience with this procedure?
  • What is the facility's hospital transfer rate?
  • What anesthesia options are available?
  • What is the recovery process and follow-up care?
  • Are there pre-op requirements (labs, fasting, etc.)?