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NORTHWEST FLORIDA GASTROENTEROLOGY CENTER is a Medicare-certified ambulatory surgery center located in PANAMA CITY, FL, offering same-day outpatient surgical procedures. Google rating: 4.8 out of 5 from 1427 reviews.

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NORTHWEST FLORIDA GASTROENTEROLOGY CENTER

panama city, FLMedicare Certified

Location & Directions

Address

204 EAST 19TH ST

PANAMA CITY, FL

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(850) 769-7599

Service Area

This provider serves patients in PANAMA CITY and surrounding areas in FL.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

Gastroenterology (GI Surgery)6
ColonoscopyA flexible camera examines the full length of the colon to screen for cancer and remove polyps before they become cancerous. Done under sedation, it typically takes 30 to 60 minutes. The bowel prep the day before is the part most patients find hardest.Upper Endoscopy (EGD)A thin camera passed through the mouth examines the esophagus, stomach, and the first part of the small intestine. Used to investigate persistent heartburn, difficulty swallowing, unexplained bleeding, or abdominal pain. Usually takes 15 to 30 minutes under sedation.Flexible SigmoidoscopyExamines the lower portion of the colon only, rather than its full length. Preparation is lighter than a full colonoscopy and sedation is sometimes unnecessary, but it cannot detect problems higher in the colon.Capsule EndoscopyYou swallow a vitamin-sized camera that photographs the small intestine as it passes through — a region that standard scopes cannot easily reach. There is no sedation and no recovery. The capsule passes naturally, and images are reviewed after the fact.ERCPCombines endoscopy and X-ray imaging to diagnose and treat blockages in the bile and pancreatic ducts, most often gallstones stuck in a duct. Unlike a routine endoscopy, it carries a meaningful risk of pancreatitis afterward, so it is used when treatment is likely rather than for screening alone.Hemorrhoid TreatmentShrinks or removes swollen veins in the rectum and anus using rubber band ligation, injection, or surgical removal depending on severity. Banding is quick and typically requires no anesthesia; surgical removal is more effective for advanced cases but recovery is noticeably more uncomfortable.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Browse all procedures by specialtyCommon questions about outpatient surgery

Patient Experience Scores

Overall: 93/100 (+0 vs natl avg 93)

Based on 236 surveys · 24% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
93+0 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
94+2 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
97+1 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
93-1 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Safe Surgery Checklist: 84.6% (natl avg ~97%)

Safe Surgery Checklist

% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.

84.6%

natl avg ~97%

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.13%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.01%

natl avg ~0.1%

Patient Burn Rate

% of patients who experienced a burn during their procedure. Lower is better.

0.00%

natl avg ~0.03%

Wrong Site Surgery Rate

% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.

0.00%

natl avg ~0.01%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Preparing for Your Procedure

Guides covering what to expect before, during, and after outpatient surgery.

Colonoscopy Prep: What Actually Matters
The prep is the hard part — here is how to get through it.
Pre-Op Preparation Checklist
What to do in the weeks before your procedure, from two weeks out to the morning of.
What to Expect on Surgery Day
Arrival, check-in, the procedure itself, and discharge.
Understanding Anesthesia at an ASC
Sedation types, who administers it, and how recovery differs.
How to Read CAHPS Patient Experience Scores
What the survey scores above actually measure.
How Medicare Covers Outpatient Surgery
What Medicare pays at a certified ASC and what you owe.
Browse all patient resources

Explore More Surgery Centers

Compare this facility with others nearby.

EYE CENTER OF NORTH FLORIDA DBA THE LASER AND SURGERY CENTER
Panama City, FL
4.4(960)
PANAMA CITY SURGERY CENTER
Panama City, FL
4.3(104)
NORTHWEST FLORIDA SURGERY CENTER
Panama City, FL
4.1(61)
SURGICAL CENTER FOR EXCELLENCE3
Panama City, FL
2.7(50)
BAPTIST HEALTH SURGERY CENTER LLC DBA BAPTIST HEALTH ENDOSCOPY CENTER AT PALM BEACH GARDENS
Palm Beach Gardens, FL· nearby
5.0(897)
Other surgery centers in Panama City, FLBrowse all Florida surgery centers

Google Reviews

4.8
1427 reviews
Mark Prepelka

Mark Prepelka

Every one was super friendly. There was some redundancy in some of the questions but that is normal these days. All I f the nurses were friendly and polite. It was not a bad experience.

Verified Google review
John Polinske

John Polinske

Linda was recently seen at the center in Panama City. Dr Chan and all the staff were wonderful. Dr Chan is very caring and professional. He explained everything thoughly before and after my procedure. I would highly recommend him.

Verified Google review
John Bradly

John Bradly

This review concerns my wife’s treatment. It started with scheduling hiccups. Her first scheduled procedure right before Christmas was cancelled in advance.and rescheduled in January. The physician again became unavailable before this one too. This time, they maintained the same procedure date with another unknown physician to be determined on that second date. It all worked out in the end. My wife was thoroughly pleased with every member of the staff. The treatment and care was flawless.

Verified Google review
Kelly Price

Kelly Price

I had a great experience with my colonoscopy from start to finish. Everyone was wonderful—the front desk staff, nurses, and doctor were all professional, kind, and attentive. The facility was very clean and well organized. The entire team kept me well informed throughout the process, explained everything in a way I could easily understand, and answered all of my questions without rushing. They made sure I was comfortable at all times, and I felt great after the procedure. I truly appreciate the care, communication, and professionalism from everyone involved. Highly recommend this facility and team. Northwest Florida Gastroenterology Center runs like a well oiled machine.

Verified Google review
Thomas Moore

Thomas Moore

Not at all like the "assembly line" -type experience endured in Tampa. Dr. Ching met with me at length immediately prior to procedures to explain what he was going to do and answered all my questions. I was in and out with no waiting on anything but my ride home. Entire staff was absolutely outstanding. I was not expecting such a wonderful experience. Definitely recommend. Now if someone could please come up with a better-tasting prep...

Verified Google review
See All Reviews on Google

Reviews from Google Places for NORTHWEST FLORIDA GASTROENTEROLOGY CENTER. These are real experiences shared by patients.

Contact

Phone

(850) 769-7599

Website

digestivediseasescenter.com/

Years in Operation

33 years

Est. 1993

Ownership

For-Profit

Operating Rooms

4

Specialties

Gastroenterology
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • •Does my insurance cover this procedure here?
  • •What is the surgeon's experience with this procedure?
  • •What is the facility's hospital transfer rate?
  • •What anesthesia options are available?
  • •What is the recovery process and follow-up care?
  • •Are there pre-op requirements (labs, fasting, etc.)?