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WESTSIDE ENDOSCOPY CENTER is a Medicare-certified ambulatory surgery center located in AUSTELL, GA, offering same-day outpatient surgical procedures. Google rating: 4.5 out of 5 from 281 reviews.

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WESTSIDE ENDOSCOPY CENTER

austell, GAMedicare Certified

Location & Directions

Address

3825 MEDICAL PARK DR. #300

AUSTELL, GA

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(770) 941-4810

Service Area

This provider serves patients in AUSTELL and surrounding areas in GA.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

Gastroenterology (GI Surgery)6
ColonoscopyA flexible camera examines the full length of the colon to screen for cancer and remove polyps before they become cancerous. Done under sedation, it typically takes 30 to 60 minutes. The bowel prep the day before is the part most patients find hardest.Upper Endoscopy (EGD)A thin camera passed through the mouth examines the esophagus, stomach, and the first part of the small intestine. Used to investigate persistent heartburn, difficulty swallowing, unexplained bleeding, or abdominal pain. Usually takes 15 to 30 minutes under sedation.Flexible SigmoidoscopyExamines the lower portion of the colon only, rather than its full length. Preparation is lighter than a full colonoscopy and sedation is sometimes unnecessary, but it cannot detect problems higher in the colon.Capsule EndoscopyYou swallow a vitamin-sized camera that photographs the small intestine as it passes through — a region that standard scopes cannot easily reach. There is no sedation and no recovery. The capsule passes naturally, and images are reviewed after the fact.ERCPCombines endoscopy and X-ray imaging to diagnose and treat blockages in the bile and pancreatic ducts, most often gallstones stuck in a duct. Unlike a routine endoscopy, it carries a meaningful risk of pancreatitis afterward, so it is used when treatment is likely rather than for screening alone.Hemorrhoid TreatmentShrinks or removes swollen veins in the rectum and anus using rubber band ligation, injection, or surgical removal depending on severity. Banding is quick and typically requires no anesthesia; surgical removal is more effective for advanced cases but recovery is noticeably more uncomfortable.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Browse all procedures by specialtyCommon questions about outpatient surgery

Patient Experience Scores

Overall: 97/100 (+4 vs natl avg 93)

Based on 40 surveys · 19% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
97+4 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
97+5 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
99+3 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
97+3 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Safe Surgery Checklist: 43.3% (natl avg ~97%)

Safe Surgery Checklist

% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.

43.3%

natl avg ~97%

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.00%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.00%

natl avg ~0.1%

Patient Burn Rate

% of patients who experienced a burn during their procedure. Lower is better.

0.00%

natl avg ~0.03%

Wrong Site Surgery Rate

% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.

0.00%

natl avg ~0.01%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Preparing for Your Procedure

Guides covering what to expect before, during, and after outpatient surgery.

Colonoscopy Prep: What Actually Matters
The prep is the hard part — here is how to get through it.
Pre-Op Preparation Checklist
What to do in the weeks before your procedure, from two weeks out to the morning of.
What to Expect on Surgery Day
Arrival, check-in, the procedure itself, and discharge.
Understanding Anesthesia at an ASC
Sedation types, who administers it, and how recovery differs.
How to Read CAHPS Patient Experience Scores
What the survey scores above actually measure.
How Medicare Covers Outpatient Surgery
What Medicare pays at a certified ASC and what you owe.
Browse all patient resources

Explore More Surgery Centers

Compare this facility with others nearby.

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EAST WEST SURGERY CENTER LP
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CPMSC GWINNETT LLC
Austell, GA
4.6(279)
ORTHOATLANTA SURGERY CENTER OF AUSTELL LLC
Austell, GA
ADVANCED CENTER FOR JOINT REPLACEMENT ATLANTA LLC
Sandy Springs, GA· nearby
5.0(422)
Other surgery centers in Austell, GABrowse all Georgia surgery centers

Google Reviews

4.5
281 reviews
Elizabeth T

Elizabeth T

Today, I received my 3rd colonoscopy, first time at this office. I appreciate my concerns being addressed, the kind staff, and of course, Dr. Jeffers. She always gives an old school, no nonsense demeanor and I can dig it!! Thanks again ❤️❤️

Verified Google review
Mycat plays•the•ukulele

Mycat plays•the•ukulele

I loved my entire experience here. I skip by several GI doctors to come here because I wanted a GI doctor who’s seasoned and been in the game a long time, and that’s Dr. Jeffers and she delivered just like I thought. The staff is professional, friendly, and just upstanding. They keep the office and room very clean and sanitized, like when you walk to the back all you smell is traces of Lysol! Wait times to see the doctor is not crazy long and the operation for the most part is ran very smoothly.

Verified Google review
Ashley Boze

Ashley Boze

Dr. Jeffers and her staff were very professional and friendly. They all treated me so kindly on my first visit. I left feeling very confident that Dr. Jeffers and the staff were very capable. Sincerely, Linda Boze

Verified Google review
Sharon Allen

Sharon Allen

Dr. Jeffers and her staff are very professional and detailed. They continue to thoroughly explain my questions and any procedures I have had. I do have white coat anxiety but the staff does a remarkable job assisting me in calming down. They always treat me with care and concern. DR. JEFFERS AND HER STAFF ARE REMARKABLE. So glad that I have Dr. Jeffers as my doctor.

Verified Google review
P W-Sims

P W-Sims

This is the second time I’ve had a procedure done at Westside Gastroenterology. Everyone, and I do mean everyone, on Dr Jeffers’ team are professional, patient, respectful and kind. Dr Jeffers is professional, calm and detailed in her approach to care & treatment.

Verified Google review
See All Reviews on Google

Reviews from Google Places for WESTSIDE ENDOSCOPY CENTER. These are real experiences shared by patients.

Contact

Phone

(770) 941-4810

Website

www.westsidegastro.com/

Years in Operation

23 years

Est. 2003

Ownership

For-Profit

Operating Rooms

1

Specialties

Gastroenterology
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • •Does my insurance cover this procedure here?
  • •What is the surgeon's experience with this procedure?
  • •What is the facility's hospital transfer rate?
  • •What anesthesia options are available?
  • •What is the recovery process and follow-up care?
  • •Are there pre-op requirements (labs, fasting, etc.)?