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IMPERIAL HEALTH LLP is a Medicare-certified ambulatory surgery center located in LAKE CHARLES, LA, offering same-day outpatient surgical procedures. Google rating: 3.0 out of 5 from 21 reviews.

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IMPERIAL HEALTH LLP

lake charles, LAMedicare Certified

Location & Directions

Address

501 DR. MICHARL DEBAKEY DR.

LAKE CHARLES, LA

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(337) 433-8400

Service Area

This provider serves patients in LAKE CHARLES and surrounding areas in LA.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

Gastroenterology (GI Surgery)6
ColonoscopyA flexible camera examines the full length of the colon to screen for cancer and remove polyps before they become cancerous. Done under sedation, it typically takes 30 to 60 minutes. The bowel prep the day before is the part most patients find hardest.Upper Endoscopy (EGD)A thin camera passed through the mouth examines the esophagus, stomach, and the first part of the small intestine. Used to investigate persistent heartburn, difficulty swallowing, unexplained bleeding, or abdominal pain. Usually takes 15 to 30 minutes under sedation.Flexible SigmoidoscopyExamines the lower portion of the colon only, rather than its full length. Preparation is lighter than a full colonoscopy and sedation is sometimes unnecessary, but it cannot detect problems higher in the colon.Capsule EndoscopyYou swallow a vitamin-sized camera that photographs the small intestine as it passes through — a region that standard scopes cannot easily reach. There is no sedation and no recovery. The capsule passes naturally, and images are reviewed after the fact.ERCPCombines endoscopy and X-ray imaging to diagnose and treat blockages in the bile and pancreatic ducts, most often gallstones stuck in a duct. Unlike a routine endoscopy, it carries a meaningful risk of pancreatitis afterward, so it is used when treatment is likely rather than for screening alone.Hemorrhoid TreatmentShrinks or removes swollen veins in the rectum and anus using rubber band ligation, injection, or surgical removal depending on severity. Banding is quick and typically requires no anesthesia; surgical removal is more effective for advanced cases but recovery is noticeably more uncomfortable.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Browse all procedures by specialtyCommon questions about outpatient surgery

Patient Experience Scores

Overall: 94/100 (+1 vs natl avg 93)

Based on 38 surveys · 13% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
94+1 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
90-2 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
98+2 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
95+1 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Safe Surgery Checklist: 100.0% (natl avg ~97%)

Safe Surgery Checklist

% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.

100.0%

natl avg ~97%

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.16%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.00%

natl avg ~0.1%

Patient Burn Rate

% of patients who experienced a burn during their procedure. Lower is better.

0.00%

natl avg ~0.03%

Wrong Site Surgery Rate

% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.

0.00%

natl avg ~0.01%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Preparing for Your Procedure

Guides covering what to expect before, during, and after outpatient surgery.

Colonoscopy Prep: What Actually Matters
The prep is the hard part — here is how to get through it.
Pre-Op Preparation Checklist
What to do in the weeks before your procedure, from two weeks out to the morning of.
What to Expect on Surgery Day
Arrival, check-in, the procedure itself, and discharge.
Understanding Anesthesia at an ASC
Sedation types, who administers it, and how recovery differs.
How to Read CAHPS Patient Experience Scores
What the survey scores above actually measure.
How Medicare Covers Outpatient Surgery
What Medicare pays at a certified ASC and what you owe.
Browse all patient resources

Explore More Surgery Centers

Compare this facility with others nearby.

JOINT REPLACEMENT CENTER OF LOUISIANA
Lake Charles, LA
5.0(6)
IMPERIAL CALCASIEU SURGICAL CENTER
Lake Charles, LA
4.5(17)
SURGICARE OF LAKE CHARLES
Lake Charles, LA
4.3(6)
CARDIOVASCULAR OUTPATIENT SURGERY CENTER OF SOUTHWEST LOUISIANA
Lake Charles, LA
4.2(5)
COLONNADE ENDOSCOPY CENTER LLC
Lake Charles, LA
1.0(2)
Other surgery centers in Lake Charles, LABrowse all Louisiana surgery centers

Google Reviews

3
21 reviews
Donald Beard

Donald Beard

Been with Imperial Health since 2018. Professional Staff, Nurse Practitioners show compassion Listening to my concerns & never Fill like a number on a chart.

Verified Google review
Sara Ardoin

Sara Ardoin

You can't reach anyone on the phone at any office and Endocrinology is probably the worst ran office I have ever been to in my life. Overall awful experience.

Verified Google review
Margie Manceaux

Margie Manceaux

I would steer clear of anything to do with imperial health. I have had 25 dollar credit on my account since 2020 and the local billing office nor my doctors office wants to give me back my money, however the national billing office does. I also had a never used before credit card stolen when i used it at the orthopedic center for blood work. We have plenty of other choices to use, i will not be using them again!!

Verified Google review
Brad Goins

Brad Goins

I am getting infusion for stage 3 cancer from this organization. I called the office yesterday at 4:30 pm and left a message requesting a call back about a serious medical condition that had developed. It's 11:45 a.m. the next day. I still haven't gotten a call. This is as poor as any customer service I've ever received.

Verified Google review
Kevin Herrick

Kevin Herrick

Billing is a nightmare. Imperial Health has acknowledged I do not owe them a balance, yet they have sent my account to collections and even after they said they will remove it the collection company has informed me Imperial has not removed it and if I don’t pay my credit will be negatively affected. We have been trying to get this resolved for a month now. Imperial gives us 3 different phone numbers each of which finds a way to tell us to contact one of the others. I had United Healthcare on the phone with them who explained they submitted my insurance information incorrectly as well. After which billing at Imperial told me I had no balance and any collections would be removed which has not happened. The Lake Charles office also said they would email me an account statement showing no balance but never did so. This has gone on for a month and we’ve spent many hours looking for a resolution with zero results.

Verified Google review
See All Reviews on Google

Reviews from Google Places for IMPERIAL HEALTH LLP. These are real experiences shared by patients.

Contact

Phone

(337) 433-8400

Website

www.imperialhealth.com/

Years in Operation

34 years

Est. 1992

Ownership

For-Profit

Operating Rooms

4

Specialties

Gastroenterology
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • •Does my insurance cover this procedure here?
  • •What is the surgeon's experience with this procedure?
  • •What is the facility's hospital transfer rate?
  • •What anesthesia options are available?
  • •What is the recovery process and follow-up care?
  • •Are there pre-op requirements (labs, fasting, etc.)?