BAYSTATE NEW ENGLAND ORTHOPEDIC SURGEONS ALLIANCE LLC is a Medicare-certified ambulatory surgery center located in SPRINGFIELD, MA, offering same-day outpatient surgical procedures. Google rating: 4.9 out of 5 from 10239 reviews.
BAYSTATE NEW ENGLAND ORTHOPEDIC SURGEONS ALLIANCE LLC
Location & Directions
Service Area
This provider serves patients in SPRINGFIELD and surrounding areas in MA.
Contact this surgery center for service area details
Note on Service Area
This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.
Procedures Performed
Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.
Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.
Patient Experience Scores
Overall: 97/100 (+4 vs natl avg 93)Based on 140 surveys · 32% response rate
OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.
Safety Metrics
Hospital Transfer Rate
% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.
0.14%
natl avg ~1.0%
Patient Fall Rate
% of patients who experienced a fall resulting in injury. Lower is better.
0.02%
natl avg ~0.1%
Patient Burn Rate
% of patients who experienced a burn during their procedure. Lower is better.
0.00%
natl avg ~0.03%
Wrong Site Surgery Rate
% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.
0.00%
natl avg ~0.01%
Preparing for Your Procedure
Guides covering what to expect before, during, and after outpatient surgery.
Explore More Surgery Centers
Compare this facility with others nearby.
Google Reviews
Karen Sims
My appointment went well, my waiting time was fine, checking in everyone was helpful and courteous..xray techs were great. Dr. Adler was kind and very thoughtful , I felt listened to and both my partner and I had our questions answered. I felt Dr.. Adler explained my options clearly as I go forward with further treatment. Thank you for your service, Karen..
Cohen Meier
We went to urgent care at NEOS in Springfield today. The receptionist was polite, courteous and funny. The provider was absolutely amazing, thoughtful and kind. Unfortunately, when we were brought into the room, the medical assistant never locked computer. The computer unprotected with no password Opened with a list of every single patient who had been seen that day. We were alone in the room with the unlocked computer for roughly 15 minutes. If we had so chosen, we could’ve gone into every single patient’s chart and gotten all of their personal information. I did tell the medical assistant about the error. At which point she minimize the tabs. Said the provider prefers it when everything is open. Left the room and again did not lock the computer. So while the provider was amazing, my concern with New England Orthopedic Surgeons Inc is that The staff are not HIPPA Compliant. Patient privacy should be a priority.
Norrin Radd
I really enjoyed Haley's knowledge and recommendations. She's a very caring provider who truly had concern for what my particular ailment is and gave me the best advice to alleviate them The medical profession could take a lesson from the way Hailey approaches her patients. Thank you for all those there who treated us with respect, care & concern. As well as their great demeanor!
carol bowles
Donny (as he introduced himself) Salva made me feel comfortable and important. Donny was thorough in his examination, explanation, and understanding. He answered all my questions thoroughly and anticipated my needs. He really is a superior practitioner. I would recommend him to anybody at all.
Mary Hurd
Dr Cameron Card was very nice. Explained what I did to my shoulder in a way I could understand and a plan to make it better. The supervisor at the front window was wonderful. She made sure that I was seen today & helped with the health insurance issues. Very nice staff
Reviews from Google Places for BAYSTATE NEW ENGLAND ORTHOPEDIC SURGEONS ALLIANCE LLC. These are real experiences shared by patients.
Contact
Phone
(413) 785-4666Years in Operation
3 years
Est. 2023
Ownership
For-Profit
Accreditation
AAAHC
Operating Rooms
8
Specialties
Verify quality data on the official CMS source:
View on Medicare.govQuestions to Ask
- •Does my insurance cover this procedure here?
- •What is the surgeon's experience with this procedure?
- •What is the facility's hospital transfer rate?
- •What anesthesia options are available?
- •What is the recovery process and follow-up care?
- •Are there pre-op requirements (labs, fasting, etc.)?